Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.
Overview
2
2
years of professional experience
Work History
Police Communications Dispatcher
Baton Rouge Police Department
10.2021 - Current
Questioned callers to determine nature of problems and locations to direct type of response needed.
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
Assisted callers in emergency situations with appropriate information and support.