Rachel Hunter
Palm Bay,FL
Summary
Personable and reliable individual with strong work ethic and excellent attention to detail. Knowledge of proper cleaning techniques and safety protocols ensures thorough sanitation and cleanliness. Dedicated to creating clean and hygienic environment for clients and colleagues. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
11
11
years of professional experience
Work History
Cleaner
Arcade Monsters
05.2021 - Current
- Maintained cleanliness and organization of arcade floor, game areas, restrooms, and common spaces to ensure a welcoming and safe environment for guests.
- Regularly sanitized high-touch surfaces, including game controllers, tables, chairs, and machines, following health and safety guidelines.
- Managed waste disposal and recycling, ensuring all areas were free of litter and debris.
- Assisted in minor repairs and reported any malfunctions or issues with arcade machines to management for prompt resolution.
- Collaborated with team members to perform deep-cleaning tasks during off-peak hours to maintain high standards of hygiene and customer satisfaction.
Call Center Agent/Supervisor (on and off)
Radial
09.2016 - 09.2021
- I worked at Radial on and off for the past4 years
- The clients I've answered calls for were American Eagle, Kate Spade, Dicks Sporting Goods, Weight Watchers, MAC and RueLaLa
- I was promoted to Supervisor in October of2019 for our then newest client Cole Haan
- I worked on the E-Team handling escalated calls for the clients I spoke about prior
- I have outstanding customer service skills and computer skills
Retail Sales Associate
Macy's
10.2016 - 08.2017
- As a Lancôme Sales Associate at Macy’s my job was to retain all information about the products we were selling
- I would respond to any of the client’s questions or concerns about our product
- If the client was interested, I would mentor my client through the process of using the product correctly
- Whether it was mascara, or a face cream
- I was also capable of giving makeovers, whenever there was a special occasion
- I have knowledge on using a register, dispersing change, and different card systems
- Lastly, whether I was coming in or leaving for the night, I would assure that everything was restocked
Housekeeper/Supervisor
Nicole at Freedom Cleaning and Crystal at Simple Shines Cleaning
05.2016 - 09.2016
- I was a supervisor at Made To Organize
- On the side I would also work for Nicole at Freedom Cleaning and Crystal at Simple Shines Cleaning
- As a supervisor at Made To Organize I was responsible to ensure everyone was on time and we had every utensil we needed to fulfill our day
- I would drive the team to the houses we had in route that day
- While at the houses I would either mentor our newest team member or complete the requested tasks, after we have finished a house I would verify the tasks have all been completed by me and my team
- By the end of the day I would drive the team and I back to the office and reiterate my daily report to Robin (Owner of Made To Organize)
Cashier/Food Runner
Tijuana Flats
10.2015 - 03.2016
- I was a food runner and a cashier at Tijuana
- My position was to greet every customer at the door with a friendly face and provide customer's with our current specials
- I would take their order down on a POS system and answer any kind of questions they had
- When it came to food running, I was to run the food and take care of take out
- Once the cooks placed the food on the hot bar I was responsible for confirming the plate matched with what the ticket read
- After verifying I would then carefully run out to the lobby and call the name that was on the ticket
- Once I saw a raised hand I would read the ticket back to them and place the plates in the correct place
- I was also responsible for checking on my guests, refilling drinks and cleaning the restaurant when it was time to close
Sales Representative
Vector
05.2014 - 08.2014
- As my first job, I was a sales representative for Vector
- Vector sold knives known as Cutco
- I was responsible for building and maintaining a client database, for having full knowledge of the product I was selling and to remain professional at ALL times whether it was one of my days off or on
Education
High School Diploma -
Eau Gallie High School
Melbourne, FL05-2015
Skills
- Cleaning and sanitizing
- Housekeeping
- Interior and exterior cleaning
- Customer service
- Time management
- Reliability and punctuality
Timeline
Cleaner
Arcade Monsters
05.2021 - Current
Retail Sales Associate
Macy's
10.2016 - 08.2017
Call Center Agent/Supervisor (on and off)
Radial
09.2016 - 09.2021
Housekeeper/Supervisor
Nicole at Freedom Cleaning and Crystal at Simple Shines Cleaning
05.2016 - 09.2016
Cashier/Food Runner
Tijuana Flats
10.2015 - 03.2016
Sales Representative
Vector
05.2014 - 08.2014
High School Diploma -
Eau Gallie High School
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