Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Rachel Hunter

Calhoun,MI

Summary

Dynamic and results-driven professional with a proven track record at Dollar General, excelling in cash handling accuracy and customer service. Recognized for enhancing store organization and training team members, leading to improved sales performance and customer satisfaction. Adept at multitasking and fostering strong relationships, ensuring operational excellence in fast-paced environments.

Overview

41
41
years of professional experience

Work History

Key Holder

Dollar General
07.2024 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Maintained a clean working environment which led to improved health and safety standards for both staff members and customers.
  • Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
  • Trained new team members on store procedures, policies, and sales techniques for consistent performance.
  • Balanced multiple competing priorities during busy periods resulting in efficient time-management skills enabling quick resolutions of any arising issues.
  • Promoted from Sales Associate to Key Holder due to exemplary work ethic and dedication to customer service excellence.
  • Demonstrated exceptional product knowledge, keeping up-to-date with industry trends and new releases.
  • Participated in inventory management to maintain accurate stock levels and minimize shrinkage.
  • Collaborated with store management to achieve monthly sales targets and goals.
  • Improved overall store organization by consistently implementing proper merchandise stocking techniques.
  • Supported loss prevention efforts by adhering to security protocols and reporting suspicious activity promptly.
  • Assisted in visual merchandising, ensuring an attractive store layout for optimal sales performance.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Trained newly hired sales team in upselling techniques.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Successfully drove new product lines to increase annual profits by 45%.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Streamlined opening and closing procedures as integral member of store staff.

Babysitter

Self Employed Services
11.2004 - 07.2024
  • Played games, worked on puzzles, and read books to young children.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Collaborated with parents to ensure consistency in childcare approach between home and babysitter settings.
  • Maintained a clean, organized, and safe home environment for children under care.
  • Prepared nutritious meals and snacks to meet dietary needs of the children.
  • Observed changes in behavior or health concerns promptly reporting them to parents for further evaluation.
  • Established a consistent daily routine for the children, promoting healthy habits and time management skills.
  • Implemented engaging learning activities based on individual interests of each child under care.
  • Accompanied children to various activities and appointments, ensuring punctuality and supervision.
  • Administered first aid or medication as needed, following parent instructions and medical guidelines.
  • Provided overnight care when required, attending to nighttime routines and any issues that arose during the night.
  • Assisted in developing age-appropriate milestones for individual growth within each child''s developmental stage.
  • Coordinated schedules with other family members or caregivers for seamless continuity of care.
  • Prioritized safety while transporting the children to various locations using car seats/boosters according to state regulations.
  • Enhanced children''s social skills by organizing play dates and group activities.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Administered medications by following strict instructions from parents.
  • Taught children basic life skills, manners and personal hygiene.
  • Assisted with light housekeeping duties as well as running errands.
  • Monitored children's play activities to verify safety.
  • Communicated positively with children and guardians.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Identified warning signs of emotional and developmental problems in children.
  • Provided developmentally appropriate activities for children.
  • Supervised children on playground to help develop physical and social skills.

Quality Control Clerk

Apache Mills
08.1999 - 11.2004
  • Assisted in root cause analysis investigations for non-conforming products, contributing valuable insights and recommendations for corrective actions.
  • Streamlined communication between departments, resulting in improved issue resolution and faster response times.
  • Identified opportunities for process improvements through careful analysis of inspection data and trends, leading to more effective quality control measures.
  • Improved product quality by conducting thorough inspections and identifying defects in materials.
  • Enhanced efficiency of quality control processes through systematic organization and accurate recordkeeping.
  • Provided feedback to production staff regarding quality issues, fostering a collaborative environment focused on continuous improvement.
  • Stayed current with industry trends and best practices through regular professional development activities, ensuring the continued effectiveness of quality control efforts.
  • Ensured accuracy of documentation by meticulously reviewing reports and records associated with testing procedures and results.
  • Managed calibration programs for measuring equipment, guaranteeing precise measurement results during inspections.
  • minimizing downtime due to malfunctions or other technical issues.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Reported problems and concerns to management.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Recorded and organized test data for report generation and analysis.
  • Conducted data review and followed standard practices to find solutions.
  • Developed and implemented procedures to meet product quality standards.
  • Performed tests and inspections to conform to established standards.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Reviewed production processes and identified potential quality issues.
  • Collected and analyzed data to measure effectiveness of quality control processes.

Tufting Machine Operator

P&P
03.1984 - 08.1999
  • Improved production efficiency by optimizing machine settings and monitoring equipment performance.
  • Upheld strict quality control standards while maintaining high levels of productivity during peak periods of demand.
  • Maintained high-quality output by performing routine inspections and correcting any defects.
  • Adjusted tufting machine parameters to meet customer specifications and maintain consistent product quality.
  • Recognized for consistently meeting or exceeding daily production quotas while maintaining exceptional workmanship standards.
  • Maximized machinery longevity with preventative maintenance measures, reducing instances of unscheduled downtime.
  • Reduced downtime by troubleshooting and repairing mechanical issues in a timely manner.
  • Assisted in training new employees on tufting machine operation, contributing to overall team productivity.
  • Inspected products to meet specifications and determine needed machine adjustments.
  • Monitored equipment during use to promote successful operations by completing real-time adjustments and enhancements.
  • Recorded production methods and speeds in daily logs and detailed reports outlining final products, crew activities and inventory transfers.
  • Set up and calibrated equipment for exact yarn and product needs to maintain efficient, accurate runs and high customer satisfaction.
  • Repaired knitting machines and yarn loads to minimize losses.
  • Inspected equipment, completed routine maintenance and escalated larger repairs to maintenance teams to maintain optimal production levels.
  • Performed quality inspections on orders and final products to verify conformance with work orders and internal quality standards.
  • Observed woven cloth to detect weaving defects.
  • Loaded knitters or creels with specific yarn based specifications laid out by production sheets and client orders.
  • Assisted in the development of new products or processes, providing valuable input based on expertise in tufting machine operation.
  • Ensured compliance with industry regulations regarding environmental impact through proper waste disposal practices and vigilant adherence to safety protocols.

Education

GED -

COOSA VALLEY TECH COLLEGE , CALHOUN,GA
05-1995

Skills

  • Customer service
  • Cash handling
  • Training and mentoring
  • Sales proficiency
  • Workplace safety
  • Stress tolerance
  • Teamwork
  • Time management
  • Attention to detail

Accomplishments

  • Documented and resolved customer complaints which led to Repeat business .
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Received consistent positive remarks for quality of care.
  • Positively influenced kids with behavior issues, improving family quality of life.
  • Increased parents' happiness by taking on additional chores and relieving burdens.
  • Earned numerous referrals to other families due to exceptional reliability, affordable rate, and positive reports.

Timeline

Key Holder - Dollar General
07.2024 - Current
Babysitter - Self Employed Services
11.2004 - 07.2024
Quality Control Clerk - Apache Mills
08.1999 - 11.2004
Tufting Machine Operator - P&P
03.1984 - 08.1999
COOSA VALLEY TECH COLLEGE - GED,
Rachel Hunter