Rachel Hunziker
Marion,IL
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
15
15
years of professional experience
Work History
Office Manager
Parker Heating & Cooling
06.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
Paralegal
FMGR
02.2018 - 05.2020
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Registrar
Murphysboro High School
03.2012 - 10.2015
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Facilitated seamless course enrollment for students with timely processing of requests and effective communication.
- Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
- Provided essential support during graduation ceremonies, ensuring smooth execution of events and accurate awarding of degrees.
- Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
- Coordinated effectively with admissions offices to streamline acceptance notifications and enrollment procedures for incoming students.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Administrative Assistant
Illinois Department Of Transportation
08.2009 - 03.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
High School Diploma -
Elverado High School
Elkville, IL05.2010
Skills
- Customer Service
- Office Management
- Organizational Skills
- Excellent multi-tasking ability
- Data Entry
- Bookkeeping
- Payroll and budgeting
- Account Reconciliation
Timeline
Office Manager
Parker Heating & Cooling
06.2021 - Current
Paralegal
FMGR
02.2018 - 05.2020
Registrar
Murphysboro High School
03.2012 - 10.2015
Administrative Assistant
Illinois Department Of Transportation
08.2009 - 03.2012
High School Diploma -
Elverado High School
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