RACHEL HY
Registered Nurse
Oklahoma City,OK
Summary
With a proven track record at Integris Baptist Medical Center, I excel in delivering compassionate care and maintaining medical records, showcasing my clinical judgment and ethical practice. My leadership in critical care and ability to enhance patient satisfaction highlight my commitment to healthcare excellence and patient advocacy.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Registered Nurse, Intensive Care Unit
Integris Baptist Medical Center
Oklahoma City, OK
06.2021 - Current
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Maintained meticulous records of patient care, treatment plans, and progress notes in electronic health systems.
- Administered medications and treatments according to established protocols.
- Provided emotional support to family members during difficult times.
- Participated in clinical rounds with physicians, offering insights from nursing perspective to inform patient care decisions.
- Assessed ICU patients each shift to ascertain vitals and key information.
- Assessed patient's condition and monitored vital signs.
- Performed bedside procedures such as wound dressing changes, catheterizations, IV starts and changes, tracheostomy care.
- Prioritized multiple tasks while maintaining excellent standards of care delivery.
- Completed patient assessments, triaged and recorded patient histories, symptoms and observations.
- Participated in quality improvement activities aimed at improving the overall standard of care provided to ICU patients.
- Evaluated patient vital signs and laboratory data to assess needs and provide emergency interventions.
- Achieved best possible outcomes for nursing sensitive indicators, core measures, HCAPS, patient satisfaction and associate satisfaction.
- Delivered optimum treatments to critical-care patients following prescribed rules, policies, protocol, and procedures.
- Implemented infection control measures to prevent the spread of infections within the ICU.
- Provided care to critically ill patients in a fast-paced environment.
- Responded quickly and effectively to code blue situations for cardiopulmonary resuscitation and advanced cardiac life support.
- Managed comprehensive care for critically ill patients, ensuring adherence to ICU protocols and guidelines.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Detected emerging problems by monitoring patients' behavior, vital signs and fluid intake and output.
- Advocated for patient needs and preferences, acting as a liaison between patients, families, and healthcare providers.
- Trained new nursing staff and students, sharing knowledge and best practices in critical care nursing.
- Recognized changes in patient conditions, promptly notified physicians, and implemented appropriate interventions as necessary.
Manager
Sip of Wine & Liquor
Yukon, OK
09.2011 - Current
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities
- Greeted and encouraged feedback from customers to implement in-store operational changes
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations
Nurse Tech
Integris Southwest Medical Center
Oklahoma City, OK
05.2020 - 06.2021
- Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores
- Engaged with patient family and friends to provide courteous, efficient visit experience
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
- Provided support with bathing, toileting, grooming, and washing
- Assisted patients during ambulation and moved from one place to another by pushing wheelchairs
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Completed daily patient charting on computer with Epic
Manager
Hy Palace Asian Restaurant
Oklahoma City, OK
01.2009 - 06.2021
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Assigned tasks to associates to fit skill levels and maximize team performance
- Trained employees on additional job positions to maintain coverage of roles at all times
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices
- Greeted and encouraged feedback from customers to implement in-store operational changes
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management
- Improved productivity initiatives, coordinating itinerary and scheduling appointments
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations
Pharmacy Technician
CVS Pharmacy
Bethany, OK
08.2001 - 12.2010
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits
- Transmitted daily bulk orders to maintain inventory levels
- Interpreted and processed medication orders under supervision of pharmacist
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions
- Communicated with insurance companies for billing purposes
- Received, reviewed, dispensed and labeled over 100s of prescriptions daily
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
- Used 8-point check system to verify labeled prescriptions
- Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions
- Managed medication stocks, including conducting counts, labeling products and maintaining controls
- Prepared prescription labels, promoting accuracy in medication administration and dosing
- Efficiently processed cash register transactions for new and refilled prescription orders
- Teamed with peers, technicians and other pharmacists to prioritize and complete orders
Education
Bachelor of Science - Nursing
Southern Nazarene University
Bethany, OK05.2021
Bachelor of Science - Biochemistry
University Of Oklahoma
Norman, OK07.2007
Skills
- Regulatory compliance
- Medical records management
- Vital signs recording
- Comfort care
- Hemodynamics monitoring
- Advanced cardiac life support
- Intravenous therapy
- Ethical practice
- Clinical judgment
- Quality improvement
- Telemetry monitoring
- Compassionate care
- Family support
Certification
- Basic Life Support (BLS) Certification, 07/01/25
- Advanced Cardiovascular Life Support (ACLS) Certification, 09/01/25
Activities
- NSNA (National Student Nurses Association) active member, current
- Sigma Theta Tau Honor Society of Nursing
Languages
Vietnamese
Professional
Timeline
Registered Nurse, Intensive Care Unit
Integris Baptist Medical Center
06.2021 - Current
Nurse Tech
Integris Southwest Medical Center
05.2020 - 06.2021
Manager
Sip of Wine & Liquor
09.2011 - Current
Manager
Hy Palace Asian Restaurant
01.2009 - 06.2021
Pharmacy Technician
CVS Pharmacy
08.2001 - 12.2010
Bachelor of Science - Nursing
Southern Nazarene University
Bachelor of Science - Biochemistry
University Of Oklahoma
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