Rachel Jensen
Oregon City,OR
Summary
I exude dedication in administrative professionalism with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks while offering staff and management support. I am a responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Lead Installation Coordinator
Integrity Air LLC
01.2023 - 10.2024
- Managed multiple installation projects simultaneously, maintaining strict deadlines and high-quality workmanship.
- Negotiated contracts with subcontractors to secure favorable terms while upholding quality standards for installations.
- Collaborated with sales representatives to ensure accurate project scope, resulting in satisfied clients.
- Acted as liaison between clients and internal teams, fostering strong client relationships and repeat business.
- Enhanced customer satisfaction with prompt resolution of issues and clear communication.
- Scheduled and oversaw maintenance, repair and installation activities.
- Created and maintained daily and weekly reports for upper management.
- Equipment inventories, aligning supplies with specifications for each job.
- Obtain necessary permits and sub-contractors
- Communicates with the state and counties to ensure systems cost
- Manage department time sheets
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Developed strong working relationships with management and executive team through effective scheduling, communication skills and teamwork.
- Streamlined communication between departments to reduced conflicts.
- Negotiated with suppliers to ensure timely delivery of resources, keeping projects on schedule.
Administrative Assistant
Berkshire Hathaway HomeServices
07.2021 - 01.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management.
- Excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed multiple concurrent transactions with exceptional organization skills, ensuring deadlines were met and clients were updated regularly.
- Expedited closings by coordinating efforts between buyers, sellers, lenders, and agents to ensure timely completion of necessary tasks.
- Assisted with the creation of marketing materials, including flyers and brochures, to effectively showcase properties for sale.
Licensed Insurance Agent
State Farm
03.2016 - 10.2020
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
- Managed a diverse book of business, adapting to changing client needs and maintaining expert knowledge of multiple lines of insurance products.
- Collaborated with underwriters to obtain favorable policy terms while mitigating risk exposure for the company.
- Streamlined the claims process, ensuring prompt resolution and payment of claims.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Conducted annual reviews of existing policies to update information.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Education
High School Diploma -
Oregon City High School
Oregon City, OR06-2009
Skills
- Workload Management
- Crew Management
- Relations
- Problem-Solving
- Attention to Detail
- Customer Service and relations
- Administrative Support
- Scheduling
- Documentation and Recordkeeping
- Office and Account Management
- Dedicated Team Player
- Verbal and written Communication
- Confidential Document Control
- Multi-tasking
Timeline
Lead Installation Coordinator
Integrity Air LLC
01.2023 - 10.2024
Administrative Assistant
Berkshire Hathaway HomeServices
07.2021 - 01.2022
Licensed Insurance Agent
State Farm
03.2016 - 10.2020
High School Diploma -
Oregon City High School
Similar Profiles
Elton PadillaElton Padilla
Commercial Heating & Air Apprentice at Integrity Air LLCCommercial Heating & Air Apprentice at Integrity Air LLC
Marshall & Jan MadillMarshall & Jan Madill
Owner at Integrity NEMT, LLC; Dba Integrity TransportationOwner at Integrity NEMT, LLC; Dba Integrity Transportation
Dillon VowellDillon Vowell
Corrosion Technician at Nexus Integrity Management, Llc. Nexus Integrity ManagementCorrosion Technician at Nexus Integrity Management, Llc. Nexus Integrity Management
Jaselle MazziJaselle Mazzi
Production Grinder at Precision CastpartsProduction Grinder at Precision Castparts
Carmen AlzamoraCarmen Alzamora
Registered Nurse, Emergency Department at Providence Health & ServicesRegistered Nurse, Emergency Department at Providence Health & Services