Rachel Johnson

• Purchased a vehicle for exclusive use on the vehicle rental app Turo.
• Constantly review operational efficiency and productivity by managing budgets, accounts, and costs.
• Consulted with renters to assess needs and propose optimal solutions when accidents arise.

• Assisted marketing director in collecting and analyzing research; determined two new successful media strategies
• Assisted with setup and carry out of three separate business seminars and conferences in the college
• Typed and proofread writing for the college websites and posts on various social media accounts
• Designed and presented social media campaign ideas.

• Oversaw and instructed a regional group of over 45 employees, conducting weekly performance reviews to ensure employee progress
• Encouraged teamwork through creation and coordination of incentive programs and bi-monthly employee in-services
• Coordinated the flow of information through the use of over fifty electronic incoming and outgoing messages per day
• Resolved Homeowners Association complaints through creation and follow through of in-person meetings

• Multi-tasked between serving six tables at once, bussing tables, and building customer relationships
• Developed sales skills by upselling appetizers, alcoholic drinks, and desserts
• Regularly assisted colleagues to help foster a company culture of widespread teamwork

• Supervised pool lifeguards, created pool schedule, and verified all work was done in a timely manner through execution of detailed paperwork
• Five patrons went out of their way to call their office and submit a good review

• Mentored team members to enhance development and assist manager with their duties
• Cultivated positive rapport with fellow employees to boost company morale and promote lifeguard retention.
• Monitored security and handled incidents calmly.

• Learned preliminary duties such as building customer relationships
• Went above and beyond in cleanliness duties that prompted recommendation to assistant manager

Graduated Summa Cum Laude, GPA: 3.9