Summary
Overview
Work History
Skills
Timeline
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Rachel Johnson

Los Angeles,California

Summary

5 years of experience as a communications and customer service professional with experience in senior administrative functions. Strengths include being detailed oriented, multitasked and creative. Strong reputation for productivity, complex, problem solving, conflict resolution, and professionalism. Solution oriented with an eye toward bottom line results. Effective leader with excellent communication skills able to explain complex concepts and ideas to individuals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Security Forces Member

Military
Sacramento, CA
07.2023 - Current
  • Conducted searches of facilities, vehicles, and personnel in accordance with established guidelines.
  • Responded to emergency situations such as fire alarms, bomb threats, natural disasters, and medical emergencies.
  • Developed plans for responding to various types of security incidents.
  • Participated in regular drills and exercises designed to test response times and effectiveness in an emergency situation.

Camp Advisor

Boys & Girls of America
06.2020 - 08.2021
  • Prepare and Organize supplied Curriculum and Materials for daily camper activities
  • Communicate and Mentor a team of 1 to 4 camp counselors and instructors
  • Provide direct facilitation to group of campers
  • Creatively teach cool, innovative concepts to campers in grades K-8
  • Work with a team of professional instructors to deliver the Curriculum to campers in grades K-8
  • Supervise camper behaviors and groups.

Brand Consultant/ Partner

Jesus Chick
12.2018 - 12.2020
  • Coordinate event logistics including travel and accommodation reservations for fittings
  • Develop and schedule event-related communications
  • Collaborate internally and manage project timelines in order to meet event deadlines
  • Staff Properly and exceed set targets
  • Maintain a solid understanding of working with vendors and event personnel to research, understand options, and recommend cost effective solutions
  • Coordinate events, onsite and / or from office, before and during the event
  • Perform event tracking and post-event follow-up
  • Establish goals for each event and identify appropriate plans in order to achieve them; evaluate accordingly
  • Recommend and implement marketing strategies to meet sales goals
  • Identify event-marketing improvements and apply adjustments as needed.

IT Specialist

12.2020 - 06.2020
  • Provide end user support via the IT Support Management System by processing trouble ticket activity and work orders as required
  • Log all calls and resolutions and respond to all help desk calls in a timely manner
  • Train and support local and remote users in applications, provide technical support, and help end users with special projects
  • Provide direct support service, repairs and maintenance of computer hardware and peripheral equipment
  • Install new software releases, system upgrades, evaluate and install patches and resolve software related problems
  • Deploy end user computers/laptops/devices; provide basic IT training and knowledge; maintain up-to-date virus protection on the servers, desktops and notebook computers; and plan and test rollout strategies
  • Create and maintain network users, user environment, directories, and security by conforming to established guidelines
  • Monitor network services and infrastructure and respond to network emergencies.

Dance Instructor

12.2020 - 06.2020
  • Monitor and manage progress of key performance indicators given to providers to ensure all goals are met
  • Document and provide feedback to leadership team regarding provider meetings
  • Teach dance classes to dancers of various ages and abilities with patience and a supportive approach
  • Plan and deliver engaging and appropriately challenging lessons that develop solid dance technique
  • Edit music for performances
  • Choreograph age-appropriate dances for annual storyline recital
  • Complete student placement evaluations
  • Meet deadlines for completing choreography, editing music, selecting costumes, etc
  • Attend scheduled staff meeting (approx
  • 4 per dance season).

Skills

  • Advanced proficiency in Microsoft Office Suite: MS Word, MS Excel, MS PowerPoint
  • Web Platforms
  • Social Networks
  • Self-motivated
  • Dependable
  • Flexible
  • Quick mastery of software and technology
  • Excellent team engagement & team-building skills
  • Exceptional ability to tackle complex and tedious projects
  • Analytical asset to any team
  • Performance at a high level in a deadline driven environment
  • Multi-tasking
  • Accepts responsibility and makes decisions
  • Security operations
  • Public Safety
  • Defensive Tactics
  • Security clearance
  • Military operations

Timeline

Security Forces Member

Military
07.2023 - Current

IT Specialist

12.2020 - 06.2020

Dance Instructor

12.2020 - 06.2020

Camp Advisor

Boys & Girls of America
06.2020 - 08.2021

Brand Consultant/ Partner

Jesus Chick
12.2018 - 12.2020

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Rachel Johnson