Rachel Johnson
Mobile
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Health Technician
US Army Corps of Engineers
2012.10 - Current
- Assisted nurses with daily patient care tasks, ensuring a safe and comfortable environment.
- Ensured compliance with HIPAA regulations by maintaining confidentiality in all aspects of patient information handling and storage processes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Improved financial accountability within the contracting process, diligently tracking expenditures and budgetary constraints.
- Coordinated with post-award staff to advise on contract compliance regarding execution, financial discrepancies, payment terms, and deliverable timelines.
- Safeguarded sensitive information related to contracts or procurement activities by adhering to strict confidentiality protocols at all times.
- Ensured regulatory adherence by staying updated on relevant policies, procedures, and federal acquisition regulations.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Generated reports on purchasing activities to support management decisions.
- Facilitated successful contract completion through close monitoring of milestones and deliverables, providing progress reports as needed.
- Met tight deadlines consistently by prioritizing tasks effectively, quickly adapting to changes in priorities or project scope when necessary.
- Developed customized solicitations tailored to specific projects or services, maximizing response quality from potential contractors.
- Evaluated contractor performance regularly, providing constructive feedback and guidance to ensure continuous improvement in service delivery.
- Maintained clinic and office supply inventory by checking stock and ordering new supplies.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Assisted management with budget preparation, providing detailed data analysis to support informed fiscal decisions.
- Coordinated travel arrangements for staff while adhering to budgetary guidelines and preferences.
- Verified timekeeping records and handled any discrepancies with employees.
- Processed new hire paperwork and documents.
Medical Assistant
Seton Medical Management
2009.11 - 2012.10
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained patient records in compliance with security regulations.
- Maintained compliance with HIPAA regulations through thorough staff training and continuous monitoring of security protocols surrounding patient data management.
Clinical Research Coordinator
Seton Medical Management
2008.05 - 2009.11
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Followed informed consent processes and maintained records.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Facilitated clear communication between principal investigators, sponsors, and study participants for seamless trial execution.
- Trained new team members on essential clinical research protocols and procedures, promoting a culture of continuous learning.
- Developed and maintained accurate and up-to-date case report forms and source documents.
- Monitored patient safety throughout clinical trials and reported any adverse events.
Medical Assistant W/EMT-B Certification
United States Air Force, USAF
2002.05 - 2007.09
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Oriented and trained new staff on proper procedures and policies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
- Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
- Utilized ambulances and other vehicles to transport patients to medical facilities.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Ensured scene safety by quickly evaluating potential hazards and taking appropriate precautions to protect patients, bystanders, and team members.
- Upheld strict confidentiality standards while documenting sensitive information regarding patients'' medical histories or treatment plans as per HIPAA regulations.
Aerospace Medical Service Technician
United States Air Force, USAF
2006.01 - 2006.05
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
- Helped patients complete bathing, dressing and eating.
- Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
- Provided compassionate care for diverse populations including children, elderly individuals, pregnant women, and individuals with special needs during medical emergencies.
Education
No Degree - Medical Assistant W/ EMT-B
Community College of The Air Force
Montgomery, AL05.2002
Skills
- Payment Processing
- Analytical Thinking
- Task Prioritization
- Team building
- Recordkeeping and documentation
- Certified in CPR/AED
- HIPAA Compliance
- Effective Organization
Timeline
Health Technician
US Army Corps of Engineers
2012.10 - Current
Medical Assistant
Seton Medical Management
2009.11 - 2012.10
Clinical Research Coordinator
Seton Medical Management
2008.05 - 2009.11
Aerospace Medical Service Technician
United States Air Force, USAF
2006.01 - 2006.05
Medical Assistant W/EMT-B Certification
United States Air Force, USAF
2002.05 - 2007.09
No Degree - Medical Assistant W/ EMT-B
Community College of The Air Force
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