Rachel Johnson
Dunedin,FL
Summary
Proven track record of enhancing customer experiences and boosting sales at A Total Tan, leveraging expert customer service and upselling techniques. Skilled in creating hygienic environments and fostering strong client relationships, I excel in fast-paced settings, significantly contributing to business growth through strategic planning and effective communication.
Energetic with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.
Overview
2
2
years of professional experience
Work History
Tanning Consultant
A Total Tan
10.2023 - 07.2024
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Informed and demonstrated how to use tanning equipment to new clients.
Snow Cone Maker
Sno Castle
05.2023 - 07.2024
- Provided excellent customer service by addressing inquiries about ingredients or allergy concerns promptly and knowledgeably.
- Collaborated with team members to maintain a positive work atmosphere, fostering strong communication and teamwork skills.
- Increased daily sales by consistently delivering high-quality snow cones and maintaining an inviting environment.
- Ensured proper food handling procedures were followed at all times in accordance with state guidelines for food safety standards.
- Effectively managed multiple customers simultaneously during peak hours while maintaining superior levels of efficiency.
Preschool/Baby Teacher
Hooligans Learning Academy
05.2022 - 07.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Associate of Science -
Saint Petersburg College
Clearwater05.2028
Skills
- Business opening and closing procedures
- Payment processing knowledge
- Customer Service
- Cleaning and sanitizing
- Client Relationship Building
- Laundry Management
Timeline
Tanning Consultant
A Total Tan
10.2023 - 07.2024
Snow Cone Maker
Sno Castle
05.2023 - 07.2024
Preschool/Baby Teacher
Hooligans Learning Academy
05.2022 - 07.2022
Associate of Science -
Saint Petersburg College
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