Rachel Jones
Denison,Texas
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every client a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Development/Sales Representative
Community National Title
Addison, TX
02.2023 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed key customer relationships to increase sales.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Provided technical support for customers using the company's products or services.
- Fostered relationships with customers to expand customer base and retain business.
- Researched competitors' products, prices, and sales techniques.
Business development/sales Representative
Old Republic Title
McKinney, Texas
03.2022 - 01.2023
- Established myself as a resource for Realtor’s and Lender’s and provided tools to help them grow and enhance their business
- Frequently attended public speaking events and held group presentations
- Taught lunch and learn classes, provided CE, and sponsored events
- Spent time researching top real estate producers, running reports, cold calling, event planning, following up, and one-on-one meetings
- Planned many team and small group outings
- Attended networking events, held a Chamber of Commerce membership, BNI groups, collaborated, and formed many diverse business alliances.
Support Specialist|Licensed Realtor
Rogers Healy and Associates
Dallas, Texas
08.2019 - 03.2022
- Held the special position of making the very first last and last impression
- There were always amazing people there which I thoroughly enjoyed
- New agent interviews were conducted daily
- I welcomed them and set them at ease, built a rapport, and assisted in highlighting the benefits of RHA
- My favorite part of the job was being responsible for office morale
- I was a direct point of contact for agents to assist with ordering business materials and maintaining supplies
- Managed the open houses and coordinated which personalities I felt best aligned with others to form teams
- Assisted with data entry and researching for co-workers
- Organized events
- Scheduled conference room reservations
- Kept employee records up to date
- Created graphics for trainings and daily inspirational quotes
- Receipted option checks and performed general clerical duties.
Business development/Sales Representative
Truly Title
McKinney, Texas
06.2021 - 02.2022
- Established myself as a resource for Realtor’s and Lender’s and provided tools to help them grow and enhance their business
- Frequently attended public speaking events and held group presentations
- Taught lunch and learn classes, provided CE, and sponsored events
- Spent time researching top real estate producers, running reports, cold calling, event planning, following up, and one-on-one meetings
- Planned many team and small group outings
- Attended networking events, held a Chamber of Commerce membership, BNI groups, collaborated, and formed many diverse business alliances.
Housekeeper
Clean, LLC
DFW Metroplex, Texas
04.2019 - 07.2019
- Partnered with a friend to assist with her cleaning service
- It was perfect timing and mutually beneficial for each of us
- This was a full-time position, cleaning three - five residential properties per day, also some model homes for Shaddock Homes.
Flight Attendant
United Airlines
Boston, Massachusetts
11.2018 - 04.2019
- Assisted with the boarding process while greeting and welcoming passengers
- Confirmed FAA compliance and FAR regulations were being met
- Performed safety inspections for all aircraft equipment
- Was actively prepared to administer CPR, first aid, or to assist with any medical emergencies that might have arisen
- Ensured any special needs passengers received their necessary care
- Provided beverages and meals
- Briefed with pilots and kept all crew members and passengers updated with pertinent information
- Provided announcements and safety demonstrations
- Ensured passengers experiences were the most comfortable and pleasant as possible.
Licensed Realtor
Shirley Boulter Davis Realtors, LLC
Dallas, Texas
02.2018 - 10.2018
- Being a realtor provides the ability to engage and connect with so many different personality types, backgrounds, and cultural diversities
- It requires eagerness, professionalism, competency, and a good deal of patience
- The key to success is knowing that your only option to succeed is genuine interest, the ability to listen, lots of hustle, and the belief that failure is not an option
- Sharing a common goal of finding that perfect home requires diligence, self-driven action, and motivation.
New Home Sales Consultant
Ron Davis Custom Homes
Southlake, Texas
02.2018 - 07.2018
- 1099 Contractor holding two spec homes open in Southlake full-time each week until they were both sold
- My role was to market these gorgeous homes on social media, create consumer recognition, and drive traffic to this distinguished builder
- Occasionally, I door-knocked to invite neighbors to see these beauties for themselves
- Supplied the balloons, candles, waters, snacks, and kept a warm and inviting atmosphere
- When customers came by, they enjoyed materials, brochures, and information I had researched and provided, while educating them on the history, pride, and integrity of these award-winning, custom masterpieces.
Assistant Office Manager
Denison Glass and Mirror
Denison, Texas
09.2015 - 06.2016
- Greeted all customers, fulfilled orders and customer satisfaction
- Maintained accurate records
- Coordinated equipment moves due to weather conditions, mechanical, or routine maintenance
- Ensured everyone’s safety by organizing weekly trainings through OSHA
- Recorded receipts, mileage, and expense logs for 12 employees
- Assisted with accounts payable and receivable
- Made collection calls on past due accounts
- Used QuickBooks Online for weekly payroll
- Frequently collaborated with the team.
Office Clerk and Accounts Payable Assistant
Nixon-Smiley CISD
Nixon, Texas
08.2014 - 03.2015
- Office Clerk: (Split 50% of the time) This was a staff-support role assuring operations ran smoothly and efficiently for the school district
- Converted essential records from paper to digital through scanning, compiling, and creating spreadsheets and databases
- Coordinated travel arrangements for all staff attending job fairs
- Accounts Payable Assistant: (Split 50% of the time) Verified all purchase orders
- Recorded payments online to TxEIS at ESC Region 13
- Distributed incoming mail
- Performed standard administrative duties and secured W-9’s for all vendors.
Education
High School Diploma -
Harcourt High School
Granbury02-2000
Skills
- Professional and Friendly
- Strong Negotiating Skills
- Highly Organized and Detailed
- Driven by Helping Others Achieve Their Goals
- Excellent Communication and Presentation Skills
- Energetic and Fun Personality
- Business Development
- Records Management
- Customer Service
- Relationship Selling
- Post-Sales Support
- Customer Relations
- Prospecting Skills
- Interpersonal Communication Skills
- Expense Reporting
- Cold-Calling
Education Certifications
- High School Diploma, Harcourt High School Curriculum, 2000
- Licensed Real Estate Agent, Champions School of Real Estate, 2017
Affiliations
- 5K Runner
- Fitness Enthusiast
Certification
- Certified Zumba Instructor
- Real Estate License
References
References available upon request.
Timeline
Business Development/Sales Representative
Community National Title
02.2023 - Current
Business development/sales Representative
Old Republic Title
03.2022 - 01.2023
Business development/Sales Representative
Truly Title
06.2021 - 02.2022
Support Specialist|Licensed Realtor
Rogers Healy and Associates
08.2019 - 03.2022
Housekeeper
Clean, LLC
04.2019 - 07.2019
Flight Attendant
United Airlines
11.2018 - 04.2019
Licensed Realtor
Shirley Boulter Davis Realtors, LLC
02.2018 - 10.2018
New Home Sales Consultant
Ron Davis Custom Homes
02.2018 - 07.2018
Assistant Office Manager
Denison Glass and Mirror
09.2015 - 06.2016
Office Clerk and Accounts Payable Assistant
Nixon-Smiley CISD
08.2014 - 03.2015
High School Diploma -
Harcourt High School
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