Windows 360
Rachel Kimbrough
Administration
Rogers,AR
Summary
Experienced dental office manager with 14+ years in the industry. Skilled in patient relations, communications, administrative tasks, and operational oversight. Self-directed, resourceful, and results-driven professional. Bringing strong clerical and organizational skills to provide effective support to any workplace.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
Office Manager
Trailside Dental
10.2022 - Current
- Managed a team of administrative staff, providing guidance and training to enhance their performance and ensure successful completion of tasks
- Coordinated office events and meetings, ensuring seamless organization and execution
- Implemented efficient office procedures that improved overall workflow and productivity
- Manage payroll, including time card processing and providing weekly paychecks to staff members
- Ensured facility's compliance with OSHA standards, including managing safety procedures and posting all required notices
Commercial Property Manager
Kimbrough Reality
10.2022 - Current
- Conducted regular property inspections and addressed maintenance issues in timely manner to ensure tenant satisfaction and retention.
Notary Public
Self-employed
07.2010 - Current
- Member of National Notary Association (NNA)
- Provided accurate notarization services for variety of legal documents
- Maintained thorough records of all notarial acts in compliance with state regulations
- Demonstrated professionalism and integrity in handling sensitive and confidential information
Office Manager
Steven D. Kimbrough, D.M.D., P.A. (Dental Office)
01.2019 - 10.2022
- Served as the primary point of contact for vendors, patients, and employees, handling inquiries and resolving issues in a professional and timely manner.
- Developed and implemented office policies and procedures to streamline workflow and improve office processes.
- Supervised a team of administrative staff, providing guidance, training, and support to ensure high performance and productivity.
- Implemented and maintained effective filing systems to improve organization and efficiency in the office.
- Managed the day-to-day operations of a busy office, including scheduling appointments, and coordinating meetings
- Managed office supplies and equipment inventory, leading to a 15% cost savings.
Registered Dental Assistant
Steven D. Kimbrough, D.M.D., P.A. (Dental Office)
07.2015 - 10.2022
- Assisted dentist chairside during various dental procedures, ensuring patient comfort and safety
- Prepared and sterilized instruments for dental procedures, maintaining a clean and organized work environment ensuring compliance with infection control protocols and OSHA regulations
- Educated patients on proper oral hygiene techniques and post-procedure care instructions
- Utilized digital x-ray technology and dental software for accurate record-keeping and treatment planning
- Took and developed dental x-rays to help diagnose oral health issues
- Sterilized rooms and prepped equipment and instruments for 10 procedures daily.
Financial Coordinator
Steven D. Kimbrough, D.M.D., P.A. (Dental Office)
01.2017 - 01.2019
- Managed and reconciled daily financial transactions, ensuring accuracy and compliance with company policies and regulations
- Prepared financial reports and statements for review, providing insights and recommendations for improving financial performance
- Conducted variance analysis on budgeted vs. actual expenses, identifying opportunities for cost reduction and revenue enhancement to support overall financial goals
- Managed and executed accounts payable and accounts receivable functions, ensuring accurate and timely processing of payments and invoices
Scheduling Coordinator
Steven D. Kimbrough, D.M.D., P.A. (Dental Office)
02.2010 - 07.2015
- Greeted patients upon arrival, verified their insurance information, and collected payments for services rendered.
- Managed and coordinated daily schedules for a team of 5 dental providers to maximize efficiency and productivity.
- Developed and implemented scheduling procedures to streamline processes and improve overall organizational efficiency.
- Communicated effectively with patients and vendors to coordinate schedules and resolve conflicts in a timely manner.
- Managed patient scheduling, charting, and billing to ensure efficient clinic operations.
Education
Associates Degree - General Studies
NorthWest Arkansas Community College
Bentonvile, Arkansas12-2020
Skills
- Customer Service Management
- Health Information Management
- Typing
- Organization
- Team Work
- Confidentiality
- Adaptability
- Insurance Processing
- Time Management
- Patient Care
- Billing
- Data Verification
Accomplishments
Brightening Future Smiles Dental Office February 2022
Educational teaching at local schools in the area for several years
Certification
Certified Notary Public National Notary Association June 2010
CURRENT
Registered Dental Assistant Arkansas State Board of Dental Examiners July 2016
Dental X-rays, Coronal Polishing, Sealants, and Nitrous Oxide (added certification)
CURRENT
BLS CPR/AED Certified American Red Cross January 2008
Requirement for Dental Field
CURRENT
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeGig WorkContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursHealthcare benefitsWork from home option401k match4-day work weekQuote
Everyone you will ever meet knows something you don’t.
Bill Nye, the Science Guy
Software
Dental Software
Digital Imaging & X-ray Software
Timeline
Office Manager
Trailside Dental
10.2022 - Current
Commercial Property Manager
Kimbrough Reality
10.2022 - Current
Office Manager
Steven D. Kimbrough, D.M.D., P.A. (Dental Office)
01.2019 - 10.2022
Financial Coordinator
Steven D. Kimbrough, D.M.D., P.A. (Dental Office)
01.2017 - 01.2019
Registered Dental Assistant
Steven D. Kimbrough, D.M.D., P.A. (Dental Office)
07.2015 - 10.2022
Notary Public
Self-employed
07.2010 - Current
Scheduling Coordinator
Steven D. Kimbrough, D.M.D., P.A. (Dental Office)
02.2010 - 07.2015
Certified Notary Public National Notary Association June 2010
CURRENT
Registered Dental Assistant Arkansas State Board of Dental Examiners July 2016
Dental X-rays, Coronal Polishing, Sealants, and Nitrous Oxide (added certification)
CURRENT
BLS CPR/AED Certified American Red Cross January 2008
Requirement for Dental Field
CURRENT
Associates Degree - General Studies
NorthWest Arkansas Community College
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