Rachel Kahre
Jacksonville,FL
Summary
With a proven track record at Sodalis Senior Living, I excel in residential support and database administration, showcasing my ability to enhance resident engagement and streamline record-keeping processes. My adeptness in conflict de-escalation and critical thinking has significantly improved patient care, demonstrating a 30% increase in resident satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resident Assistant/Med Tech
Sodalis Senior Living
Jacksonville, US
02.2022 - 09.2024
- Aided residents with ambulation or walker, cane and wheelchair use.
- Acted as a liaison between residents and campus services, facilitating access to support as needed.
- Answered telephones and routed calls or delivered messages.
- Welcomed new residents and assisted with community adjustment.
- Supervised medication administration, personal hygiene and other activities of daily living.
House Parent
Basca Inc
Orange Park, FL
09.2020 - 09.2024
- Provided crisis intervention services when needed such as de-escalating aggressive behaviors or managing suicidal ideations.
- Tracked residents under general supervision and helped oversee day-to-day care.
- Researched and recommended care plan programs to support patient needs.
- Called upon staff members to discuss patient care and treatment.
- Administered, coordinated or recommended disciplinary and corrective actions.
- Monitored self-administered medications and set up strategies to help patients maintain schedules during periods away from program facilities.
- Adhered to state regulations regarding the supervision of youth in residential facilities.
- Managed household operations including budgeting, shopping for groceries and supplies and scheduling maintenance repairs.
Fullfillment Associate
Amazon
Jacksonville, US
09.2021 - 03.2022
- Tracked inventories and input equipment counts into warehouse databases.
- Confirmed items picked for orders by keying codes into system.
- Tracked outgoing orders to provide shipping status to customers.
- Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
- Marked and labeled containers with accurate shipping information to prevent delays.
PCA Personal Care Assistant
Consulate Health Care
Jacksonville, US
05.2020 - 12.2021
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Recorded patient conditions and vital signs before and after medical operations.
- Responded promptly to emergency situations according to established protocols.
- Turned and repositioned bedridden patients to prevent bedsores.
- Administered medications orally or topically as directed by physician orders.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Receptionist
Consulate Health Care
Jacksonville, US
05.2020 - 10.2021
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Coordinated pick-up and delivery of express mail services.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated and recorded customer or client information to maintain accounts.
- Provided administrative support to various departments, assisting with document preparation and data entry.
Residential Assistant
San Jose Gardens
Jacksonville, US
12.2020 - 03.2021
- Administered and recorded medication distribution according to policy.
- Developed strategies to address challenging behavior among residents.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
- Managed a budget for residence hall activities, ensuring efficient use of funds.
- Maintained accurate records of incidents involving residents and staff members.
- Answered telephones and routed calls or delivered messages.
- Compiled residents' daily activities and quantities of supplies used to prepare reports
- Tracked participation in residence life programs and assessed the impact on resident engagement.
- Communicated with staff to resolve problems with individual students.
- Maintained detailed records of resident interactions, incidents, and program attendance.
Education
High school or equivalent - Culinary arts
Frank H. Peterson Academies
Jacksonville, FL06.2008
Skills
- Student leadership
- Resident support
- Residential support
- Problem-solver
- First aid
- Direct patient care
- Record keeping
- Time management
- Conflict de-escalation
- Health and safety compliance
- Administrative support
- Medical office administration
- Critical thinking
- First aid and CPR
- Medical records management
- Effective planning
- Documentation and reporting
- Data confidentiality
- CPR certified
- Spreadsheet development
- Database administration
- Document scanning
- Multitasking and organization
- Spreadsheet management
Certification
- Certified Medication Aide, 12/01/22, 12/01/24
- Certified Home Health Aide, 02/01/23, Present
Personal Information
Authorized To Work: US for any employer
Timeline
Resident Assistant/Med Tech
Sodalis Senior Living
02.2022 - 09.2024
Fullfillment Associate
Amazon
09.2021 - 03.2022
Residential Assistant
San Jose Gardens
12.2020 - 03.2021
House Parent
Basca Inc
09.2020 - 09.2024
PCA Personal Care Assistant
Consulate Health Care
05.2020 - 12.2021
Receptionist
Consulate Health Care
05.2020 - 10.2021
High school or equivalent - Culinary arts
Frank H. Peterson Academies
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