Rachel Kanagy
West Palm Beach,FL
Summary
Driven, energetic professional with a track record of fostering teamwork and customer satisfaction. Excelled in conflict resolution and customer service, contributing to business growth and a positive environment. Skilled in time management and POS system operation, enhancing operational efficiency and client relations. Offering outstanding skills in customer service, food safety and inventory restocking. Customer-focused service worker devoted to meeting team and customer needs.
Overview
3
3
years of professional experience
Work History
Camp Counselor
Camp Canaan
05.2023 - 08.2024
- Encouraged team building to increase camaraderie, trust and rapport.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
Pet Care Specialist
All Four Paws
09.2022 - 05.2023
- Increased customer satisfaction through timely communication about their pets'' status and activities.
- Contributed to business growth by fostering strong relationships with clients leading to referrals and repeat bookings.
- Monitored animal behavior to keep owners informed on progress and any issues.
- Maintained professional relationships with clients, providing exceptional customer service at all times.
Crew Member
Dunkin' Donuts Franchising
11.2021 - 12.2022
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - English & Education
Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL05.2026
High School Diploma -
Central Academy Of Technology And Arts
Monroe, NC06.2022
Skills
- Conflict resolution and mediation
- Procedural adherence
- Time Management
- Customer Service
- Cleaning
- Friendly and outgoing
- POS System Operation
- Active listener
Timeline
Camp Counselor
Camp Canaan
05.2023 - 08.2024
Pet Care Specialist
All Four Paws
09.2022 - 05.2023
Crew Member
Dunkin' Donuts Franchising
11.2021 - 12.2022
Bachelor of Arts - English & Education
Palm Beach Atlantic University - West Palm Beach
High School Diploma -
Central Academy Of Technology And Arts
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