Attentive social service professional with background in outreach and case management. Passionate about engaging and educating community members about social justice and mental health to boost quality of life and promote positive interactions. Team-oriented professional dedicated to improving lives of communities directly and indirectly by offering effective, trustworthy information and support.
Overview
5
5
years of professional experience
Work History
Volunteer
Pocatello Senior Activity Center
05.2018 - 09.2023
Assisted with 10-12 special events and programs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Communicated with staff members to stay informed about volunteer opportunities and events.
Facilitated community outreach to expand participation and support.
Social Services Coordinator
Pocatello Free Clinic
05.2022 - 02.2023
Use MS Suite and Google workspace to create and prepare tracking reports, educational material and documentation.
Cultivated positive, trusting relationships with clients and community providers to promote and enhance effective coordination of resources.
Conducted presentations and outreach events to expose and increase clinic awareness in community.
Mentored social work student interns and Developed monthly schedules and assignments for intern staff.
Collaborated with medical, social service and administrative personnel to maintain client/patient-focused, engaging and compassionate environment.
Identified plans and resources required to meet social service project goals and objectives by desired deadlines.
Developed marketing content such as promotional materials, and advertisements for social media.
Facilitated community outreach to expand participation and support.
Helped clients navigate social services system and access needed resources.
Built partnerships with related organizations to develop support and gain greater attention for important issues.
Created educational materials to convey important information to community members.
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and document patient interactions and interventions in electronic charting systems.
Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting 75-100 clients in acquiring needed aid
Bachelor's of Social Work Intern
Pocatello Free Clinic
02.2021 - 05.2022
Responded to crises and emergency situations to provide immediate assistance to persons in need.
Documented services provided meticulously by keeping accurate records of activities, interactions, and conversations.
Interviewed 75-100 clients to assess for suitable needs and services.
Social Work Practicum Student
Health And Welfare Child Protective Services
01.2022 - 03.2022
Documented services provided meticulously by keeping accurate records of activities, interactions, and conversations.
Investigated home conditions to protect children from harmful environmental areas
Collaborated with schools, law enforcement, and other community resources to gather information
Collected information through observation and interviews with children, parents, relatives, and neighbors
Investigated alleged abuse, neglect, and abandonment of children to determine abusive or unsafe conditions
Attended 10-20 hearings and depositions in family court
Reviewed existing case records for available information to formulate plans of treatment and develop short- and long-term goals
Evaluated mental and physical status of minors to determine options for well-being
Built solid and trusting rapport with children, foster families, and families while fostering trust and communication to meet case needs
Developed plans to strengthen family units
CNA
Copper Summit Assisted Living
06.2019 - 09.2020
Conferred with multidisciplinary healthcare teams to help effectively manage patient conditions with regular testing and vitals assessments.
Assisted 20-35 patients with mobility needs, including moving to and from beds, organizing wheelchairs, and preparing assistive devices.
Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Explained treatment procedures, medications, and diets to inform patients and patient's families of care and progress.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Administered prescribed medications to note times, types, and amounts of medications for each patient.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Maintained healthy and positive communication with families, coworkers, and management through high-stress and low-stress situations.
Education
Bachelor of Arts - Social Work
Idaho State University
Pocatello, ID
08.2022
Skills
Problem-solving abilities
Verbal and written communication
Good listening skills
Substance abuse knowledge
Organization and Time management
Flexible and Adaptable
Needs Assessment
Electronic Documentation
Risk and Crisis Assessment
Interpersonal skills
Mental health awareness
Trauma-informed care
Accomplishments
Graduated with Cum Laude
Volunteer Service
Volunteered
Timeline
Social Services Coordinator
Pocatello Free Clinic
05.2022 - 02.2023
Social Work Practicum Student
Health And Welfare Child Protective Services
01.2022 - 03.2022
Bachelor's of Social Work Intern
Pocatello Free Clinic
02.2021 - 05.2022
CNA
Copper Summit Assisted Living
06.2019 - 09.2020
Volunteer
Pocatello Senior Activity Center
05.2018 - 09.2023
Bachelor of Arts - Social Work
Idaho State University
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