Rachel Keller
Client Relations/Sales/Design
Frisco,TX
Summary
Hardworking, driven and focused sales representative who quickly learns new systems. Pursuing opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Has a natural ability to bring a personal touch that will set apart from others. Not only skilled but also compassion, patience and understanding to the work environment. Would be a great team member having years of experience helping clients through transitional periods with ease.
Overview
16
16
years of professional experience
Work History
Sales Assistant
First Texas Homes
04.2023 - Current
- Memorized necessary information to easily sell lots in absence of sales representative. This included but was not limited to incentive programs, lot premiums, base sales price, up to date availability and slick information.
- Assisted clients with prompt and polite support in-person, email and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to clients and staff.
- Established quick rapport with clients using active listening and interpersonal skills.
- Assisted in sale of $10,000,000 in production not including structural and design upgrades.
- Fielded client/customer questions to share information about products, availability, and pricing.
- Created multiple organizational systems to allow for easy flowing operation.
- Independently executed Contracts, Plan Orders and Design appointments.
Owner/Operator
Extreme Deep Clean
11.2014 - 04.2023
- Established foundational processes and created systems to maintain well organized day-to-day business operations.
- Maintained close relationship with my clients to ensure service was impeccable at all times.
- Trained and motivated employees to perform daily business functions. Established friendly and loyal work environment.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Followed up on all leads and easily acquired new clientele despite being more expensive than my competitors.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Received 125 detailed reviews while maintaining perfect 5-star rating over 9-year period of time.
Realtor
Keller Williams Realty
03.2007 - 08.2008
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Advertised client properties through websites, social media, and real estate guides.
- Advised clients on market conditions and property value for informed decision-making.
Education
Real Estate License - Real Estate
Kaplan Real Estate School
Arlington, TX03.2007
Skills
- Excellent communication skills
- Embraces team environment while working well with others
- Exceptional memorization skills such as but not limited to names, dates, people
- Easily creates and maintains organizational systems
- Strong leadership skills
- Works well in high volume environment
- Professional problem solver
- Develops expedited strong relationships with clients and understanding of the clients needs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"A leader must first be a servant. Serving until they find themselves in a state of full humility and appreciation. It is then that a true leader will emerge."
Timeline
Sales Assistant
First Texas Homes
04.2023 - Current
Owner/Operator
Extreme Deep Clean
11.2014 - 04.2023
Realtor
Keller Williams Realty
03.2007 - 08.2008
Real Estate License - Real Estate
Kaplan Real Estate School
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