Overview
Work History
Skills
Certification
Timeline
Generic

RACHEL KIBBE

Glenoma,Washington

Overview

6
6
years of professional experience
1
1
Certification

Work History

Account Director

Revella
06.2025 - Current
  • Led client strategy sessions to align marketing initiatives with business objectives.
  • Managed cross-functional teams to deliver integrated solutions tailored to client needs.
  • Developed and executed channel sales strategies to maximize revenue growth.
  • Analyzed market trends to identify growth opportunities and inform strategic recommendations.
  • Coordinated with marketing teams to align promotional efforts with sales objectives.
  • Developed customized sales plans for each channel partner, driving increased revenue.
  • Established and maintained strong relationships with key partners to drive collaboration.

National Channel Sales Manager

AppDirect
01.2024 - 2025
  • Account management for agent, MSP, Enterprise, VAR, and reseller partners.
  • Host training events, vendor outings, networking socials, and marketplace demos.
  • Strategize for revenue and market share growth via agent goals, incentives, and promos.
  • Create upsell and cross-sell opportunities through long-term relationship building.
  • Actively revive inactive and dormant accounts in the PNW region and beyond.

Partner Success Manager / Account Manager

AppDirect
01.2022 - 01.2024
  • Supported over 25 of our national VIP partner accounts by personal request.
  • Completed daily deal registrations, contract processing, quoting, and QBR support.
  • Pricing systems- Verizon, Lumen, AT&T, Microsoft, Comcast, CRM tools, etc.
  • Managed escalations, partner training, sales, and management team support.
  • Initiated PSM campaign that increased opportunity engagement by 300% in 4 weeks.

Partner Support Manager

Telarus
01.2021 - 01.2022
  • Hosted and presented bi-weekly cadence calls with strategic partners.
  • Industry updates, sales strategy, escalations, etc.
  • Managed Salesforce opportunities / quotes. Helped partners continually hit KPIs.
  • Completed deal registrations with domestic and international suppliers.
  • Monitored over 6,600 emails monthly.

Partner Support Coordinator

Telarus
01.2020 - 01.2021
  • Audited and submitted contracts received by our sales team.
  • Developed a task tracking system between back office and Salesforce for management.
  • Maintained best practices, training documents, onboarding, and workflows.
  • Designed cadences and order flows with the commissions teams and other departments.

Skills

  • Salesforce, HubSpot, Zoominfo, SalesLoft
  • Partner Facing Presentations / Marketing
  • Project Management & Ownership
  • Pre and Post Sale Support
  • (SaaS, UCaaS, CCaaS) Support / Sales
  • SLED / Government Experience
  • B2B & Advisor Relationship Development
  • Enterprise Account Management
  • Inside Sales & Opportunity Discovery
  • Sales Cycle / Cadence Reviews

Certification

  • Salesforce Administrator ADM 201
  • Talkesk AC
  • Five9 SC
  • Lumen Sales AC (SASE)
  • RingCentral Partner Sales Engineering CR

Recognition

  • Above and Beyond and Partner Support Award (2022)
  • Helping Hand Award (2024)

Timeline

Account Director

Revella
06.2025 - Current

National Channel Sales Manager

AppDirect
01.2024 - 2025

Partner Success Manager / Account Manager

AppDirect
01.2022 - 01.2024

Partner Support Manager

Telarus
01.2021 - 01.2022

Partner Support Coordinator

Telarus
01.2020 - 01.2021
RACHEL KIBBE