RACHEL KIBBE
Glenoma,Washington
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Director
Revella
06.2025 - Current
- Led client strategy sessions to align marketing initiatives with business objectives.
- Managed cross-functional teams to deliver integrated solutions tailored to client needs.
- Developed and executed channel sales strategies to maximize revenue growth.
- Analyzed market trends to identify growth opportunities and inform strategic recommendations.
- Coordinated with marketing teams to align promotional efforts with sales objectives.
- Developed customized sales plans for each channel partner, driving increased revenue.
- Established and maintained strong relationships with key partners to drive collaboration.
National Channel Sales Manager
AppDirect
01.2024 - 2025
- Account management for agent, MSP, Enterprise, VAR, and reseller partners.
- Host training events, vendor outings, networking socials, and marketplace demos.
- Strategize for revenue and market share growth via agent goals, incentives, and promos.
- Create upsell and cross-sell opportunities through long-term relationship building.
- Actively revive inactive and dormant accounts in the PNW region and beyond.
Partner Success Manager / Account Manager
AppDirect
01.2022 - 01.2024
- Supported over 25 of our national VIP partner accounts by personal request.
- Completed daily deal registrations, contract processing, quoting, and QBR support.
- Pricing systems- Verizon, Lumen, AT&T, Microsoft, Comcast, CRM tools, etc.
- Managed escalations, partner training, sales, and management team support.
- Initiated PSM campaign that increased opportunity engagement by 300% in 4 weeks.
Partner Support Manager
Telarus
01.2021 - 01.2022
- Hosted and presented bi-weekly cadence calls with strategic partners.
- Industry updates, sales strategy, escalations, etc.
- Managed Salesforce opportunities / quotes. Helped partners continually hit KPIs.
- Completed deal registrations with domestic and international suppliers.
- Monitored over 6,600 emails monthly.
Partner Support Coordinator
Telarus
01.2020 - 01.2021
- Audited and submitted contracts received by our sales team.
- Developed a task tracking system between back office and Salesforce for management.
- Maintained best practices, training documents, onboarding, and workflows.
- Designed cadences and order flows with the commissions teams and other departments.
Skills
- Salesforce, HubSpot, Zoominfo, SalesLoft
- Partner Facing Presentations / Marketing
- Project Management & Ownership
- Pre and Post Sale Support
- (SaaS, UCaaS, CCaaS) Support / Sales
- SLED / Government Experience
- B2B & Advisor Relationship Development
- Enterprise Account Management
- Inside Sales & Opportunity Discovery
- Sales Cycle / Cadence Reviews
Certification
- Salesforce Administrator ADM 201
- Talkesk AC
- Five9 SC
- Lumen Sales AC (SASE)
- RingCentral Partner Sales Engineering CR
Recognition
- Above and Beyond and Partner Support Award (2022)
- Helping Hand Award (2024)
Timeline
Account Director
Revella
06.2025 - Current
National Channel Sales Manager
AppDirect
01.2024 - 2025
Partner Success Manager / Account Manager
AppDirect
01.2022 - 01.2024
Partner Support Manager
Telarus
01.2021 - 01.2022
Partner Support Coordinator
Telarus
01.2020 - 01.2021