Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Knorr

Taylorsville,Utah

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

1
1
year of professional experience

Work History

Receptionist

Payne Orthodontics
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Cosmetologist

Self Employed Services
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Maintained client treatment records and designed long-term care programs for return customers.

Patient Medical Coordinator

Recovery Ways
01.2023 - Current
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Developed policies and procedures for effective pharmacy management.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.

Education

Cosmetology/Barber -

Cameo College of Essential Beauty
Salt Lake City, UT
06.2016

Skills

  • Expense Reporting
  • Verbal and Written Communication
  • Document Control
  • Customer and Client Relations
  • Business Operations Understanding
  • Sorting and Labeling

Timeline

Patient Medical Coordinator

Recovery Ways
01.2023 - Current

Receptionist

Payne Orthodontics

Cosmetologist

Self Employed Services

Cosmetology/Barber -

Cameo College of Essential Beauty

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Rachel Knorr