Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rachel Kyeremeh

Winchester,VA

Summary

I am a proven team player with a strong work ethic, honed at Knead Bread and Go Green Cleaning, where I elevated customer satisfaction through exceptional service and problem-solving. Skilled in multitasking and maintaining cleanliness, my approach significantly contributed to a welcoming and happy atmosphere including maintaining efficient operations. My mastery in customer service and cleaning protocols stands out as you will soon see and showcases my ability to meet and exceed my employer's expectations.

Overview

4
4
years of professional experience

Work History

Cleaner

Go Green Cleaning- Manager Clement Kyeremeh
05.2021 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Handled equipment, chemicals, and materials properly and with caution.

Front of House Employee

Knead Bread- Manager at the Time Lenora
01.2024 - 06.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Increased customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.

Education

Bachelor of Science - Nursing

Laurel Ridge College
Middletown, VA
05-2026

High School Diploma -

Penn Foster High School
Scranton, PA
12-2022

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Multitasking and organization
  • Cash handling
  • Cleaning and sanitizing

Languages

Korean
Limited Working
Japanese
Limited Working
Twi
Full Professional

Timeline

Front of House Employee

Knead Bread- Manager at the Time Lenora
01.2024 - 06.2024

Cleaner

Go Green Cleaning- Manager Clement Kyeremeh
05.2021 - Current

Bachelor of Science - Nursing

Laurel Ridge College

High School Diploma -

Penn Foster High School

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Rachel Kyeremeh