Rachel Lara
Visalia,CA
Summary
Committed and hardworking employee with over 25 years experience. Creative problem-solver , outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
19
19
years of professional experience
Work History
Cashier
Easter Seals Goodwill Industries
05.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Learned duties for various positions and provided backup at key times.
Inside Sales Representative
National General Insurance Company
09.2022 - 05.2023
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Pricing and Signing Specialist
Cubs Foods
11.2021 - 09.2022
- Utilized specialized software to capture and process data.
- Created customized marketing materials to increase product awareness.
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Verified accuracy of billing data and corrected discrepancies.
Sales Consultant
Comcast, Xfinity
09.2004 - 09.2020
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maximized customer retention by resolving issues quickly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Education
Associate of Arts - Child Development
College of The Sequoias
Visalia, CA06.2024
Associate of Science - Social Work
College of The Sequoias
Visalia, CA06.2024
Skills
- Customer Seating
- Merchandise Restocking
- Sales Expertise
- Billing and Payment Processing
- Complex Problem-Solving
- Point-of-Sale (POS) Software
- Cash Register Systems
- Customer Service Excellence
- Microsoft Office
- Return and Exchange Processing
- Training and Development
- Records Maintenance
Timeline
Cashier
Easter Seals Goodwill Industries
05.2023 - 07.2023
Inside Sales Representative
National General Insurance Company
09.2022 - 05.2023
Pricing and Signing Specialist
Cubs Foods
11.2021 - 09.2022
Sales Consultant
Comcast, Xfinity
09.2004 - 09.2020
Associate of Arts - Child Development
College of The Sequoias
Associate of Science - Social Work
College of The Sequoias
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