Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Larios

Costa Mesa,CA

Summary

Dedicated team player with a strong work ethic and effective communication skills. Proven ability to enhance pet welfare through patience, empathy, observation, and compassionate care, while fostering positive relationships with clients. Committed to maintaining high standards of cleanliness and safety in all environments.

Overview

6
6
years of professional experience

Work History

Animal Care Attendant & Customer Service Rep.

The Dog Republic
03.2023 - 12.2025

Was in charge of:

  • Maintained cleanliness of the facility, following sanitation protocols to promote safe environments.
  • Organized feeding schedules for both mornings and evenings for boarding dogs.
  • Bathing and providing full grooming services for both boarding and daycare dogs according to groomer schedule.
  • Administered medications to boarding dogs and or daycare dogs as directed by owner instructions.
  • Provided daily care and maintenance for diverse dog breeds, ensuring health and wellbeing.
  • Collaborated with team members to optimize workflow and enhance overall animal care processes.
  • Developed strong relationships with pet owners, providing updates on their animals' activities and needs.
  • Greeted clients during drop off and pick ups.
  • Answered phone calls and text messages from clients during the day.
  • Updated clients on their dog(s) during daycare, boarding, and grooming services.
  • Managed and created grooming, boarding, and daycare requests via company apps.
  • Supervised daily operations and ensured optimal care for dogs in daycare facility.
  • Trained staff on best practices in dog handling and enrichment activities.
  • Supervised playgroups to ensure safety and engagement among dogs.

Animal Care Attendant

Smart Parke
08.2022 - 01.2023

Was in charge of:

  • Prepared morning and afternoon feedings and care routines for both dogs and cats through out the day.
  • Administrating medications as directed
  • Maintained cleanliness of animal enclosures, ensuring safe environments
  • Observed animal behavior and reported changes to supervisory staff
  • Learned safety protocols for handling animals and using equipment
  • Collaborated with team members to create a safe environment for each client
  • Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
  • Maintained cleanliness of facility by cleaning common areas daily.
  • Enhanced customer satisfaction by effectively communicating updates on pets' activities and health status.

Kennel Attendant

Dog Ranch Bed & Biscuit
07.2021 - 06.2022
  • Provided daily care for dogs, including feeding, bathing, and exercising.
  • Monitored dog behavior and health, reporting any concerns to management.
  • Assisted and or prepared daily feeding and care routines for various boarding and daycare dogs.
  • Maintained cleanliness of facility by cleaning kennels and common areas daily.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Worked as a team with co workers to ensure a safe environment for clients
  • Communicated as a team

Cashier & Sales Associate

Big Lots
09.2019 - 01.2021
  • Assisted customers with product inquiries and provided exceptional service.
  • Managed inventory levels by restocking merchandise and conducting regular audits.
  • Resolved customer complaints promptly to ensure satisfaction and loyalty.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Collaborated with team members to meet daily sales goals and improve store performance.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

After School Child Care Leader

Lake Forest Kids Factory
08.2019 - 03.2020
  • Worked with kids k-6
  • Led daily activities and curriculum implementation for diverse age groups.
  • Coordinated communication with parents, addressing concerns and promoting family involvement.
  • Promoted a safe and nurturing environment by maintaining cleanliness standards and enforcing safety guidelines.
  • Developed strong relationships with families, fostering trust and confidence in our childcare program.
  • Supported children''s emotional well-being through compassionate listening skills and personalized strategies for coping with stress or conflict situations.
  • Developed age-appropriate activities and crafts to engage children.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.


Education

No Degree - General Studies

Orange Coast College
Costa Mesa, CA
09-2022

High School Diploma -

Mission Viejo High School
Mission Viejo, CA
06-2020

Skills

  • Animal care experience
  • Pet grooming
  • Teamwork
  • Time management
  • Integrity
  • Organization
  • Effective Communication
  • Strong Work Ethic
  • Customer service
  • Advanced writing skills

Timeline

Animal Care Attendant & Customer Service Rep.

The Dog Republic
03.2023 - 12.2025

Animal Care Attendant

Smart Parke
08.2022 - 01.2023

Kennel Attendant

Dog Ranch Bed & Biscuit
07.2021 - 06.2022

Cashier & Sales Associate

Big Lots
09.2019 - 01.2021

After School Child Care Leader

Lake Forest Kids Factory
08.2019 - 03.2020

No Degree - General Studies

Orange Coast College

High School Diploma -

Mission Viejo High School