Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Larson

Princeton,MN

Summary

Passionate, strong and pro-active fiduciary professional with extensive experience in client relationship management, trust estate administration and unique assets. More than 20 years of experience working with families and financial and legal professionals to settle high net worth estates. A reliable, detail-oriented, driven performer who is an experienced coach, team player, and client advocate.

Overview

23
23
years of professional experience

Work History

Estate Settlement Officer

Thrivent Trust Company
10.2022 - Current
  • Client relationship management of 25-30 Estate Settlement accounts.
  • Manage client onboarding, including pre-acceptance of unique assets, review of account risks, client information, governing documents for potential generation skipping tax, estate tax and gift tax issues.
  • Set up, administrate, collect assets, terminate, and distribute trusts and estates, gather information for estate tax returns and individual tax returns.
  • Serve as primary point of contact for co-trustees, trust protectors, beneficiaries, internal and external partners on all aspects of estate administration.
  • Work with in-house/legal, compliance, investment managers and outside attorneys for resolution of administration, closing of accounts and possible investments risk.
  • Ensure compliance with trust legal documents, corporate and investment policies and procedures.
  • Mitigate business and regulatory risk by providing fiduciary oversight to ensure that administrative and investment reviews are completed timely and in compliance with regulatory standards and discretionary decisions are in compliance with legal agreements and corporate policies.
  • Initiated process to retain assets for Thrivent from Estate Services
  • Member of Trust Estate Management Subcommittee for review and approval of discretionary distributions.

Loan Coordinator

Bay Equity Home Loans / The Touchstone Group
06.2021 - 10.2022
  • Review financials and analyze risk associated with potential mortgage loans.
  • Work with clients to gather required documents to meet mortgage guidelines.
  • Established relationships with Loan Officers and Real Estate agents to secure new business.
  • Assisted in risk management efforts by carefully evaluating borrower qualifications against established lending guidelines and escalating potential concerns to appropriate underwriters.
  • Maintained strong relationships with clients, fostering trust and loyalty for long-term business growth
  • Managed client expectations by clearly communicating terms, conditions, requirements, and timelines throughout process.
  • Ensured prompt funding of approved loans by coordinating with settlement agents, attorneys, and title companies for timely disbursement of funds.
  • Expedited loan approvals by collaborating closely with underwriters to address concerns and provide necessary information.

Tangible Personal Property Specialist/Team Lead/Manager

Wells Fargo & Company
10.2011 - 05.2021
  • Manage securing, insuring, asset collection and valuation, and delivery or sale of personal property.
  • Collaborate with Estate Acceptance team to discuss and review trust and estate documents and identify any risk and acceptance of account.
  • Work directly with clients on complex distributions and/or sale of personal property.
  • Assist Regional Fiduciary Manager in creating and leading national team of Tangible Personal Property Specialists.
  • Manage team associates assuring that we are providing the best service and experience for our internal partners.
  • Work with team and assisted on coaching, training, and mentoring specialists on account administration.
  • Collaborate with Risk Management and Compliance to update and write policies that make sense for the position/fiduciary and train team on policies and procedures.
  • Participate in compliance testing, validation audits, internal audits and creating controls for Estate Services including monitoring and completing Internal Controls.
  • Partner with internal and external professionals to resolve complex situations.
  • Communicate and manage relationships directly with clients, Wells Fargo Partners and Centers of Influence to develop new business opportunities.
  • Partner with Specialized Wealth Service teams including Estate Services, Oil and Gas, Business Advisory, Tax, Special Needs and Philanthropic on complex issues and create processes and procedures to assist in increasing our client experience.
  • Assist Trust Officers and Financial Advisors nationally on tangible personal property situations outside of Estate Services.

Estate and Trust Officer, Assistant Vice President

Wells Fargo & Company
06.2005 - 10.2011
  • Set up, administrate, collect assets, terminate and distribute complex trusts and estates, gather information for estate tax returns, individual tax returns and estate planning for families with minimum in assets of $10,000,000.
  • Review trust documents and accounts for potential generation skipping tax, estate tax and gift tax issues, review legal documents.
  • Manage securing of personal property, asset collection and valuation, and delivery or sale of property.
  • Collaborate with attorneys, accountants, and other professionals to meet client objectives effectively and for resolution of administration, closing of accounts and possible risks.
  • Ensure regulatory compliance by staying updated on industry guidelines and applying them in daily operations.
  • Communicate and manage relationships directly with clients, Wells Fargo Partners and Centers of Influence to develop new business opportunities.
  • Work with representatives from Bonham’s & Butterfield's, Sotheby’s, and local appraisers to facilitate sales and auctions for or on behalf of clients.
  • Collaborate with auction houses to present to Centers of Influence for new business.
  • West partner for Legacy Wells Fargo in areas of merger including SEI Conversion, Estate Services Project Team, and Business Readiness Program.
  • Serve as trusted resource for junior Trust Officers by offering guidance and mentorship in their professional development.

Work Director/Processor/Underwriter

Wells Fargo & Company
09.2001 - 06.2005
  • Process/Close 120 loans per month.
  • Analyze reports for 2500 accounts daily for expiring rates.
  • Underwrite mortgage loans.
  • Handle 25-50 customer service and escalation calls per day.
  • Supervise team of 25 processors/closers for mortgage loans.
  • Facilitate weekly team meetings and training.
  • Follow all government regulations for homes loans.

Education

Unique And Hard To Value Assets -

Cannon Financial Institute
07.2022

Certified Trust and Financial Advisor (CTFA) -

American Bankers Association
2012

Paralegal Certificate -

North Hennepin Community College
Minneapolis, MN
12.2005

Bachelor of Science - Social Work, Cultural Diversity And Womens Studies

Augsburg College
Minneapolis, MN
05.1997

Skills

  • Relationship Management
  • Strong Communication Skills
  • Client Focused
  • Problem Solving & Critical Thinking
  • Trust Administration
  • Fiduciary Oversight
  • Leadership
  • Collaboration & Teamwork
  • Risk Management

Timeline

Estate Settlement Officer

Thrivent Trust Company
10.2022 - Current

Loan Coordinator

Bay Equity Home Loans / The Touchstone Group
06.2021 - 10.2022

Tangible Personal Property Specialist/Team Lead/Manager

Wells Fargo & Company
10.2011 - 05.2021

Estate and Trust Officer, Assistant Vice President

Wells Fargo & Company
06.2005 - 10.2011

Work Director/Processor/Underwriter

Wells Fargo & Company
09.2001 - 06.2005

Unique And Hard To Value Assets -

Cannon Financial Institute

Certified Trust and Financial Advisor (CTFA) -

American Bankers Association

Paralegal Certificate -

North Hennepin Community College

Bachelor of Science - Social Work, Cultural Diversity And Womens Studies

Augsburg College

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