Summary
Overview
Work History
Education
Skills
Timeline
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Rachel LeBeau

Rachel LeBeau

Summary

Accomplished Account Executive and Territory Business Manager at Michelin North America, adept at challenging the status quo and pioneering virtual selling strategies. Recognized for exceptional customer service and relationship building for both customers and partners. Honored with Michelin's Rookie of the Year award, Michelin One award, The People's Choice Award and Excellence in Leadership within 3 years. Focused on Fostering and nurturing impactful connections.

Overview

22
22
years of professional experience

Work History

Account Executive

Michelin North America
01.2023 - Current

Successfully navigates the challenges of a new role within the organization, contributing to the establishment of a repeatable cadence for Virtual Account Executives and enhancing team efficiency in a dynamic landscape.


Collaborates closely with Professional end-user customers, Wholesale Accounts, Associate Dealers, and Dealers to deliver Michelin's value.


Continuously sought innovative approaches to improve virtual selling in an industry traditionally drives by face-to-face relationships. Challenged the status quo by adapting strategies to meet customers where they were, fostering stronger connections in a changing landscape.

Territory Business Manager

Michelin North America
01.2022 - 01.2023

On Road Truck out of Northern Indiana. Worked with 4 MCSN partners including Shrader Tire & Oil, Ziegler Tire, Meekhof Tire, Bauer Built, as well as the Best One network. I managed Zurcher's main- home office for Best One as well as K&M Tire- Zurcher's Wholesale department.

Learned the Tire Industry, operationally and logistically and acclimated quickly to be able to connect with my customers on purchasing decisions that helped them control costs and maximize their tire program. Worked very hard to cultivate trust and nurture a strong relationship.

Grew my On Road portfolio substantially, both in replacement tires and retreads and was honored with Michelin's Rookie of the Year award.

District Manager

STARBUCKS COFFEE COMPANY
11.2012 - 01.2022

Managed a portfolio of Starbucks stores a delivered strong results. Was a Servant Leader to several Store Managers and balanced my Leadership approach to meet each Leader where they were in their Journey.

Focused on empowering my team to finding their strengths and utilizing each other to help one another drive success. Challenged the status quo to find ways to grow- whether that was personal growth, team growth, store growth, or sales growth.

District Manager of the quarter many times, and DM of the year in 2017.

Developed 20+ Store Managers, 6 District Managers, 1 Operational Coach and 2 Regional Directors.


Store Manager

STARBUCKS COFFEE COMPANY
11.2002 - 11.2015

Managed several Starbucks stores and hundreds of partners during this time. Managed 24 hr stores, high incident stores, High volume stores, rural stores, and Licensed stores.

Was utilized to help improve stores operationally and lead many teams.

Ran the fastest Drive Thru in the US and help develop the Steps to Excellence for that focus.

Developed countless partners by focusing on inspiring and nurturing the Human Spirit.

Was Store Manager of the Quarter several times and SM of the year in 2012.

Received the Spirit of Starbucks in 2011.

17 Bravo Awards

Coffee Master

Education

Bachelor of Arts - Ceramics, Sculpture And Art History

Indiana University
Indiana
04-1999

Skills

    Prioritizing and planning

    Problem solving

    Challenging the status quo

    Customer service brilliance

    Time management

    Team and Relationship building

    Effective communication

    Negotiating skills

    Works well with others

    Powerpoint & Excel

Timeline

Account Executive

Michelin North America
01.2023 - Current

Territory Business Manager

Michelin North America
01.2022 - 01.2023

District Manager

STARBUCKS COFFEE COMPANY
11.2012 - 01.2022

Store Manager

STARBUCKS COFFEE COMPANY
11.2002 - 11.2015

Bachelor of Arts - Ceramics, Sculpture And Art History

Indiana University
Rachel LeBeau