Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Rachel Lee

Portland

Summary

Compassionate and dedicated Recovery Support Specialist. Self aware and known for professional and empathetic support to clients. Skilled in developing personalized recovery plans, facilitating support groups, and providing crisis intervention. Pride in my level of empathy, active listening, and communication, ensuring effective support and guidance for those on the path to recovery.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Recovery Support Specialist

Portland Recovery Group
Portland
04.2024 - Current
  • Collaborated directly with clients in structured residential environments to promote recovery.
  • Facilitated recovery discussions using trauma-informed care and empathetic approaches.
  • Supported clinical staff in developing effective care plans for clients.
  • Provided peer-based assistance to enhance daily living skills and foster independence.
  • Demonstrated expertise in crisis de-escalation and medication supervision during client interactions.
  • Engaged actively in recovery community by facilitating meetings and mentoring peers.
  • Maintained thorough documentation to ensure compliance with care standards.

Manager of Operations

Bull Feeney's
Portland
02.2012 - 03.2017
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
  • Prepared reports summarizing operational results against established goals and objectives.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Investigated customer complaints related to product and service quality or delivery issues.
  • Provided leadership and direction to staff members to ensure successful completion of projects in timely manner.

Education

High School Diploma -

Deering High School
Portland, ME
06-2004

Skills

  • Crisis de-escalation
  • Trauma-informed care
  • Medication management
  • Care plan development
  • Peer support
  • Client documentation
  • Conflict resolution
  • Mental health awareness
  • Professional boundaries
  • Clinical communication

Affiliations

  • Outdoors with family Fishing hiking biking
  • active member in recovery community
  • volunteer peer support as sponsor to other women with mental emotional and physical needs

Certification

  • please see attached for numerous training certificates including trauma deescalation and maintaining professional boundaries.

References

References available upon request.

Timeline

Recovery Support Specialist

Portland Recovery Group
04.2024 - Current

Manager of Operations

Bull Feeney's
02.2012 - 03.2017

High School Diploma -

Deering High School

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