Summary
Overview
Work History
Education
Skills
Certification
Timeline
Rachel Lemin

Rachel Lemin

Austin,TX

Summary

Experienced Administrative Professional with a background optimizing productivity, efficiency, and service within any environment. Highly dependable, ethical and reliable multi-tasker blending together years of organizational, technical, and communication skills to help build a solution-focused environment of positivity.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Manager

Break it Down, LLC
Austin, TX
04.2022 - Current
  • Act as the face of the company responsible for outgoing communications with clients and partners, including local events and markets.
  • Manage administrative logistics of events planning, booking, and promotions.
  • Maintain human resources regulatory compliance with local, state and federal laws.
  • Develop and maintained HR policies, procedures, and documents.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry clients.
  • Update reports, managed accounts, and generate reports for company databases.
  • Manage financial processes and flow of contracts.
  • Process mail, payments, payroll, deposits, collections, etc.
  • Maintain digital and physical filing systems.
  • Maintain office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Maintained good working relationships with vendors and resolved disputes.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Reduced late payment penalties by closely monitoring due dates and managing timely payments.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
  • Developed and implemented strategies to improve collection processes and reduce overdue payments.
  • Matched purchase orders with invoices and recorded necessary information.
  • Responded to inbound inquiries regarding accounts and payments.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.

Adoption Counselor

Austin Pets Alive
Austin, TX
12.2021 - 04.2022
  • Complete comprehensive assessments of families to identify needs and develop treatment plans.
  • Build solid and trusting rapport with individuals & families, fostering communication to meet case needs.
  • Facilitate family meetings to ensure communication and collaboration between family members.
  • Implement research-based education and strategies to support positive behavior and development.
  • Handle all aspects of the adoption process
  • Provide care to residents (feeding, cleaning, observing, medicating, and reporting any health concerns)
  • Provide exemplary customer service to the community and maintains positive relationships with APA! adoption partners.

Assistant

Hawthorne Montessori School
Austin, TX
10.2020 - 12.2021
  • Orchestrated the setup of playroom and childcare areas, ensuring meticulous attention to safety protocols and cleanliness standards during the COVID-19 pandemic.
  • Provided comprehensive childcare services including cleaning, feeding, diaper changing, nap supervision, and facilitating engaging indoor and outdoor activities.
  • Collaborated closely with management to deliver targeted support for operational facets.
  • Extended a warm, professional greeting to families upon arrival, fostering a welcoming environment.
  • Upheld the highest standards of hygiene by consistently maintaining an orderly, sanitized childcare space for the well-being of all children and their families.
  • Actively engaged in ongoing professional development through regular training sessions to remain on top of current Montessori/childcare methodologies.
  • Demonstrated proficiency in administering first aid and CPR during emergency scenarios.

Intake Specialist

Ross & Matthew's P.C
Fort Worth, TX
02.2019 - 04.2020
  • Facilitated the initiation of legal intakes for clients, preparing clear documentation for attorney review.
  • Provided exceptional customer service via telephone and email, accurately managing inquiries from members and attorneys while coordinating appointments with legal counsel.
  • Offered empathetic and attentive support to individuals facing crises and trauma, ensuring a compassionate experience during challenging times.
  • Clarified eligibility criteria, application procedures, payment options, and applicants' legal entitlements during intake assessments.
  • Proficiently completed intake assessment forms, organized client charts, and maintained precise filing systems.

Education

Certification in Accounting -

UNIVERSITY OF TEXAS AT ARLINGTON, Arlington, TX
12.2018

No Degree - Liberal Arts And General Studies

Tarrant County College, Fort Worth, TX

High School Diploma -

Western Hills High School, Fort Worth, TX
06.2014

Skills

  • Excellent communication & relationship management
  • Human resources
  • Employee Onboarding & Relations
  • Event planning & Management
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Bookkeeping
  • Office management
  • Administrative assistance
  • Microsoft Office
  • Google Suite
  • Adobe Suite
  • QuickBooks
  • Salesforce
  • Zendesk
  • Gusto
  • First Aid & CPR

Certification

  • First Aid Certification
  • CPR Certification
  • Accounting

Timeline

Office Manager - Break it Down, LLC
04.2022 - Current
Adoption Counselor - Austin Pets Alive
12.2021 - 04.2022
Assistant - Hawthorne Montessori School
10.2020 - 12.2021
Intake Specialist - Ross & Matthew's P.C
02.2019 - 04.2020
UNIVERSITY OF TEXAS AT ARLINGTON - Certification in Accounting,
Tarrant County College - No Degree, Liberal Arts And General Studies
Western Hills High School - High School Diploma,
Rachel Lemin