Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Lenihan

Altoona,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Sr New Business Case Coordinator

Principal Financial Group
08.1990 - Current
  • Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
  • Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
  • Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
  • Handle the administrative tasks for Non Qualified Business. The tasks include coding cases into the system, order medical requirements, follow up on outstanding requirements, issue the cases and process delivery requirements. Assist the IW with questions and concerns.

Crew Chief

Long John Silver's
04.1988 - 08.1990
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.

Education

No Degree -

DMACC
Ankeny, IA

High School Diploma -

Lincoln High School
Des Moines, IA
05.1989

Skills

  • Excellent communication abilities
  • Case Documentation
  • Data Collection
  • Active listening strengths
  • Team player

Timeline

Sr New Business Case Coordinator

Principal Financial Group
08.1990 - Current

Crew Chief

Long John Silver's
04.1988 - 08.1990

No Degree -

DMACC

High School Diploma -

Lincoln High School

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Rachel Lenihan