Rachel Leon
Santa Ana,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Boatswain’s Mate
USN
San Diego, USA
04.2013 - 04.2018
- Performed aircraft handling duties, supporting efficient launching and recovery operations.
- Tracked personnel and supplies, coordinating restocking, refueling, and repairs for ships.
- Operated and maintained communications services to ensure reliable information flow.
- Tracked and filed administrative paperwork and personnel folders.
Cashier and Customer Service
American Eagle Outfitters
Costa Mesa, USA
08.2011 - 03.2012
- Resolved customer complaints effectively while ensuring high standards of customer service.
- Guided customers in product selection, pricing, and usage to encourage purchases and foster repeat business.
- Delivered exceptional customer service and ensured cleanliness of work environment to enhance customer experience.
- Assisted customers with product selection at the sales counter.
Education
Medical Assistant Certification - El Cajon, CA
ATA College
El Cajon, CA03-2026
Nail Technician Program - Poway, CA
Bellus Academy
Poway, CA01-2020
Esthetician License - Poway, CA
Bellus Academy
Poway, CA01-2019
High School Diploma - Santa Ana, CA
Santa Ana High School
Santa Ana, CA01-2010
Skills
- Logistics Coordination
- Cargo Handling
- Inventory Management
- Crew Scheduling
- Scheduling and coordination
- Planning and organizing
- Operational Assessment
- Systems Monitoring
- Emergency Response
- Equipment Checks
- Quality Control
- Computer knowledge in Microsoft Office
- Verbal communication
- Excellent Customer Service
- Cultural competency
- Team oriented
- Strong work ethic
- Patient-focused
- Logbook Management
Community Service
- Veterans Transition Workshop, Veterans Transition, National City, CA, 01/01/19
- Haircuts for Homeless, Bellus Academy, National City, CA, 01/01/19
- Packed Clothing for Homeless, Clothing Bank for Homeless, National City, CA, 01/01/17
Timeline
Boatswain’s Mate
USN
04.2013 - 04.2018
Cashier and Customer Service
American Eagle Outfitters
08.2011 - 03.2012
Medical Assistant Certification - El Cajon, CA
ATA College
Nail Technician Program - Poway, CA
Bellus Academy
Esthetician License - Poway, CA
Bellus Academy
High School Diploma - Santa Ana, CA
Santa Ana High School