Rachel Letkiewicz

• Reviewed transcripts and professional certifications for credit transfer eligibility, maintaining accuracy and confidentiality in student records.
• Collaborated with internal departments to support enrollment processes, mirroring benefits enrollment coordination.
• Conducted research and created reports to support decisions related to credit evaluations, demonstrating strong analytical and reporting skills using Microsoft Office tools.
• Supported university staff with administrative tasks and responded to inquiries, showcasing professional communication and service.

• Managed Individual Retirement Accounts (IRAs), including processing contributions, rollovers, and decedent claims, requiring compliance with IRS and federal regulations.
• Generated and reviewed year-end tax reporting (1099-R and 5498), similar to preparing internal and regulatory benefits reports.
• Responded to member inquiries on complex financial and retirement topics with professionalism and accuracy.
• Maintained accurate records, ensured timely processing, and used financial databases (e.g., Symitar) to track distributions and account activity.

• Managed administrative aspects of Host Aviation Resource Management (HARM) and the Aviation Resource Management System (ARMS) for 91 units in 12 states assigned to Wright-Patterson Air Force Base.
• Processed documentation related to personnel status changes, training, and incentive pay, demonstrating experience in eligibility verification and policy compliance.
• Created and audited reports using ARMS and Jaspersoft, similar to compiling benefits-related data for reporting.
• Conducted orientations and briefings to educate service members about aviation pay, duties, and procedures—aligning with onboarding and benefits communication.

- Audited and maintained Aviation Resource Management System (ARMS) and Patriot Excalibur (PEX) to reflect current pilot training and flying hour data.

- Collected and verified data on aircrew resources, training, and flight hours for 24 F-16CJs.

- Prepared and filed over 3,500 flight plans annually and validated mission readiness requirements.

- Coordinated with base agencies and briefed pilots on mission-critical data including aircraft status and airfield Notice to Air Missions (NOTAMS).

- Generated reports with Oracle Discoverer and created new tracking systems for aircrew currency and training.

- Compiled daily and monthly activity summaries for leadership and verified aircraft utilization records.

- Deployed twice in support of aviation operations; served as Land Mobile Radio Custodian and Communication Security Manager.