Rachel Lewis

Food Service Associate

Rum Runners Cove

St. Croix, US Virgin Islands

10.2022 - 07.2024

Assisted in the preparation of food items, such as salads, sandwiches, and desserts.
Provided customer service to guests by taking orders, answering questions and addressing complaints.
Maintained cleanliness of work area, including floors, counters and equipment.
Stocked shelves with inventory items according to company guidelines.
Operated cash register to process payments from customers.
Served prepared meals to customers in a timely manner.
Kept track of all supplies on hand for daily operations.
Followed all health department standards for sanitation and hygiene.
Communicated effectively with kitchen staff regarding daily tasks and order requests.
Ensured that all dishes were properly plated before serving them to guests.
Inspected dining areas regularly to ensure they met health code requirements.
Greeted customers upon arrival in a friendly manner while providing excellent customer service.
Responded promptly to inquiries or complaints from customers or other employees.
Prepared beverages such as coffee, tea, juice or soda for guests upon request.
Responded to visitor questions and concerns with friendly, knowledgeable service.
Discussed menu options with guests, took orders and provided kitchen with special dietary information.
Operated cash register to process cash, check, and credit card transactions.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Performed variety of duties related to food service.
Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Set up, restocked and cleaned dining areas.
Received food orders from individuals and explained offerings.
Maintained professional demeanor during interactions with customers and co-workers.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Refilled condiments, napkins and server workstations.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Provided drink suggestions to customers based on their preferences.
Assisted in setting up the bar for service shift.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Cleansed glasses with sanitizing solution after each use.
Resolved customer complaints in a professional manner.
Adhered to state regulations regarding serving alcohol responsibly.
Developed good working relationships with fellow employees through effective communication.
Checked identification cards for proof of age prior to serving alcohol beverages.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Poured wine, beer and cocktails for patrons.
Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Effectively multitasked within fast-paced environment.
Greeted guests with friendliness and professionalism.
Measured and mixed house ingredients to prepare both custom and menu drink orders.
Made friendly conversation with customers to provide enjoyable bar experience.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Arranged bottles and glasses behind bar to make attractive displays.
Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
Neatly sliced and pitted fruit for garnishing drinks.
Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
Greeted frequent visitors by name and explained new promotions.
Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.

Summary

Overview

Work History

Food Service Associate

Education

High School Diploma -

Skills

Affiliations

References

Timeline

Food Service Associate

High School Diploma -

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