Wrote, edited and efficiently transmitted correspondence.
Received and triaged requests for information.
Adhered to fair debt collection practices.
Communicated pertinent information to clients via phone, email, and mail.
Contacted clients to schedule appointments and discuss progress of cases.
Revised and finalized letters, briefs, and memos.
Reviewed, edited and proofread for proper grammar, spelling and punctuation.
Prepared various exhibits for attorneys for public sales, and legal resolutions.
Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
Collaborated with attorneys to develop strategies for each case.
Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.
Correspond with auctioneers to call sales and receive results, reporting to clients ASAP and handling all post sale procedures within client required time frames including reporting, document retrieval/requesting/recording.
I am a notary public and intend to renew at expiration as well as performing numerous notary duties.
Proficient in Black Knight LoanSphere and Pennymac Loan Services SSE vendor systems.
Field external and third party phone calls for available information on sale status and bidding requirements.
Bridal Consultant
Mimi's at Town and Country
11.2020 - 05.2022
Met with potentials clients and gave quotes on services and general wedding costs.
Sold and fitted dresses and tuxes for brides-to-be as well as whole wedding party.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Provided exceptional services and pleasant shopping experiences to retail customers.
Used in-store system to locate inventory and place special orders for customers.
Performed cash, card, and check transactions to complete customer purchases.
Listened to customer needs and desires to identify and recommend optimal products.
Developed strong rapport with customers and created positive impression of business.
Setup and lead wedding shows to showcase our skillsets and draw in more clients
Nanny (Full-time)
Private
03.2018 - 06.2020
Wake up, school pickup/drop off, caring for infant at home, doctor apt’s, grocery/supplies shopping, at home learning, social and educational enrichment
Key Holder
Bath & Body Works
07.2017 - 10.2018
Opening/closing store and drawers, safe deposits, floorset and SLT leading and training.
Cleaning Crew
Hirths Helping Hands
04.2017 - 02.2018
Went to clients homes for deep cleans, basic cleans over the saint louis area, cleaning kitchens living and dining areas, bedrooms and bathrooms occasional outside cleaning and work. floors and basements
Assistant Store Manager
Earthbound Trading Co
10.2014 - 04.2017
Responsible for store while SM was away or off, bank deposit drops and counting drawers at opening and closing, payroll, weekly, monthly and quarterly planning, 2-3 weeks of ahead scheduling, minor repairs around store, helping other stores to redesign and train for different selling perspectives, conference calls and DM meetings
Call Receiver
AAA
01.2014 - 10.2014
AAA roadside assistance; taking calls from members who broke down or needed roadside assistance, opening memberships, inputting data for supervisors, taking payments for memberships taking preliminary claims after hours, testing backup facilities for faults
Director, Student-Athlete Transition and Communica at University of IllinoisDirector, Student-Athlete Transition and Communica at University of Illinois