Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Lightfoot

Houston,TX

Summary

Dependable worker with experience in fast paced environment. Diligent and motivated to work independently and as team player.

Overview

4
4
years of professional experience

Work History

Team Member

Chick-fil-A
Houston
05.2020 - 01.2022
  • Created positive interactions with new and regular customers
  • Assisted newly hired team members by explaining company procedures and safety requirements
  • Alternated between various stations based on team needs
  • Completed additional learning opportunities to advance knowledge and move into a leadership position
  • Completed customer orders accurately and efficiently
  • Assisted in maintaining work stations, ensuring they were well-stocked and clean.

Crew

McDonald’s
Santa Fe
06.2022 - 06.2023
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Pizza Delivery

Dominoes
Santa Fe
05.2023 - 06.2023
  • Drove safely at all times to ensure safe transport of food products.
  • Resolved customer complaints promptly and professionally while maintaining an upbeat attitude.
  • Greeted customers upon arrival at their homes or businesses with a positive attitude.
  • Loaded pizza boxes onto delivery vehicle and drove to customer's location while adhering to traffic laws.
  • Checked all items for accuracy against quality standards before leaving the store.

Team Member

Chick-fil-A
11.2023 - 05.2024
  • Greeted customers upon entering the store with friendly demeanor.
  • Collaborated with team members to maximize productivity and efficiency.
  • Provided customer service support to ensure satisfaction.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Maintained a clean and organized work area throughout shift.
  • Assisted customers with product selection and ordering process.

Education

Westside High School
06.2022

Skills

  • People skills
  • Friendly, positive attitude
  • Customer service
  • Decision-making
  • Time Management
  • Experience in leadership
  • Safety understanding Expert in POS
  • Flexible
  • Continuous development

Timeline

Team Member

Chick-fil-A
11.2023 - 05.2024

Pizza Delivery

Dominoes
05.2023 - 06.2023

Crew

McDonald’s
06.2022 - 06.2023

Team Member

Chick-fil-A
05.2020 - 01.2022

Westside High School
Rachel Lightfoot