Rachel L. Kerns
Martinsburg,WV
Summary
Dynamic warehouse associate with proven expertise at Macy’s Logistics, excelling in inventory management and safety compliance. Recognized for exceptional teamwork and attention to detail, effectively utilizing handheld RF scanners to enhance operational efficiency. Committed to maintaining high standards in fast-paced environments while demonstrating strong physical stamina and effective communication skills.
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Overview
9
9
years of professional experience
Work History
Warehouse Seasonal Associate
Macy’s Logistics and Operations Warehouse
Martinsburg, WV
04.2020 - 12.2025
- Utilized handheld RF scanners to read barcodes, enhancing accuracy in scanning and sorting items.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Obtained merchandise from bins and shelves.
- Folded garment hanger clothes into trays for efficient placement on conveyor belt.
- Follow all standard operating procedures, along with safety and security guidelines.
- Ability to operate in a safe, accurate, and productive manner.
- Worked weekends to support staffing needs. Night and Day Shift, 10- and 12-hour shifts.
- Regular, dependable, punctuality, and attendance.
- Walked extensively throughout the facility, navigating stairs and lifting up to 50 lbs.
- Packed boxes and bags with customers' items.
- I used the printer for the shipping labels.
- Collaborated with team members to improve efficiency in picking and packing processes.
Non-Loading Utility
Orgill Warehouse
Inwood, WV
02.2024 - 03.2024
- Stacked neatly totes onto a pallet before wrapping in plastic for transport.
- Discarded bad totes in a certain area stacking them, if and when necessary, on a pallet.
- Scraped off Stickers of totes, cleaned them for the Pickers.
- Swept floor area thoroughly to maintain cleanliness.
- Emptied Trash cans.
Warehouse Associate (Seasonal)
Amazon Warehouse Fulfillment Distribution Center HSE1
Hagerstown, MD
05.2023 - 06.2023
- Building pallets of boxes, lifting, and carrying large boxes into cages in inbound.
- Use scanners to read bar codes on products.
- View prompts on screens and follow the direction for some tasks.
- Use carts, dollies, hand trucks, and other gear to move items around.
- Ensure products meet quality requirements.
Hotel Housekeeper
The Inn at Charlestown
Charlestown, WV
07.2016 - 08.2019
- Returned vacant rooms to occupant-ready status by changing linens according to the regulation of the hotel, restocking inventory, and removing trash from the receptacles and surfaces for disposal.
- Provided deep cleaning services for areas in need of additional sanitation.
- Used cleaning products for sanitizing bathrooms and kitchens to reduce the spread of germs and prevent illness.
- Used standard equipment and chemicals by following all manufacturer instructions to avoid burns, injuries, and workplace accidents.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Provided detailed and timely cleaning services while working in a fast-paced environment with multiple interruptions.
- Requested maintenance orders to fix non-working equipment and address any room damage.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing, and kneeling to get job done.
- Moved beds, sofas, and other furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
- Properly disposing all soiled linen.
- Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks, and cleaned mirrors, toilets, sinks, showers, tubs, and floors daily.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Interacted pleasantly with clients and patrons when performing daily duties.
- Responded promptly to guests' requests for delivery of housekeeping supplies and linens.
- Communicated with coworkers and supervisors regarding housekeeping issues needing resolution.
- Tagged lost and found items and reported them to my supervisor.
- Complied with hospitality standards and regulations to encourage safe and efficient hotel operations.
- Informed supervisor of low supply levels, enabling prompt reordering.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Collected soiled linens and clothing and delivered clean loads by using carts.
- Maintained correct equipment settings such as spin speed, temperature, and fill level to avoid machine issues and stoppage.
- Worked with technician to correct malfunctions.
- Transported soiled laundry to washers to be pre-treated and cleaned.
- Adhered to safety practices to decrease laundry-related accidents.
Education
High School Diploma -
Martinsburg High School
Martinsburg, WV05.2010
Skills
- Hotel room cleaning
- Dusting
- Supply stocking
- Folding of towels and sheets
- Focused and detail-oriented
- Time management
- Multi-tasking
- Physical stamina
- Teamwork
- Handheld RF scanners
- Team collaboration
- Adaptability training
- Effective communication
- Warehouse operations
- Safety compliance
- Attention to detail
- Computer skills
Timeline
Non-Loading Utility
Orgill Warehouse
02.2024 - 03.2024
Warehouse Associate (Seasonal)
Amazon Warehouse Fulfillment Distribution Center HSE1
05.2023 - 06.2023
Warehouse Seasonal Associate
Macy’s Logistics and Operations Warehouse
04.2020 - 12.2025
Hotel Housekeeper
The Inn at Charlestown
07.2016 - 08.2019
High School Diploma -
Martinsburg High School