Abby Lockhart
Topeka,KS
Summary
Highly organized and detail-oriented Facility Manager bringing 3 years of experience in providing leadership to teams. Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel. I am a jack of all trades, and a very reliable and responsible employee. I am always looking for new opportunities to learn and grow and will be a great asset to your team.
Overview
3
3
years of professional experience
Work History
Facility Manager
ISS Facility Services
01.2024 - Current
- Delegating cleaning & maintenance tasks to team members.
- Monitoring the safety & cleanliness of facility.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Implemented inventory control systems to track supplies effectively, reducing waste while maintaining optimal stock levels.
- Created PO's & processed invoices.
- Manage KPI, & presented monthly data to clients.
- Manage contract changes & provide clients with quotes.
- Manage maintenance & inventory of onsite printers.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
- Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
- Contributed to organizational growth by supporting the onboarding of new employees and ensuring they had a comfortable work environment.
Assistant Facility Manager
ISS Facility Services
01.2023 - 01.2024
- Delegated cleaning & maintenance tasks to team members.
- Monitored the safety & cleanliness of interior & exterior areas in the building such as, offices, conference rooms, parking lots, & outdoor recreational spaces.
- Performed routine maintenance on facilities & made repairs as needed.
- Scheduled routine inspections, & emergency repairs with outside vendors.
- Managed vendors & completed risk assessments/ work permits as needed.
- Ensured proper security measures were taken in the work place, including collaborating with security system vendors, & or a team of security professionals.
- Managed dining, landscaping, snow removal & waste vendors.
- Maintained day to day operations of facilities such as, delegating or completing maintenance orders.
- Creating rapports on maintenance repairs, safety protocols, & other occurrences for supervisors & maintenance staff.
- Preparing facilities for changing weather conditions.
- Collaborating with building owners & upper management on budgets for the facilities needs.
- Managed site projects.
GMP Cleaning Manager
ISS Facility Services
01.2022 - 01.2023
- Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
- Recruited, Interviewed, & trained prospects/ new employees.
- Enhanced client satisfaction with thorough attention to detail in all cleaning tasks, ensuring spaces were well-maintained and presentable.
- Managed budgets effectively, tracking expenses and making necessary adjustments to maintain fiscal responsibility.
- Managed the day to day tactical activities within my book of business.
- Managed a team of 30 cleaning professionals.
- Scheduled contract-based floor work & carpet cleaning.
- Performed site audits/ training to help strengthen operational effectiveness.
- Provided commercial support with clients.
- Managed inventory control & ordering.
Front Desk Manager
Spring Hill Suites
01.2021 - 01.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed house keeping department.
- Ordered all cleaning supplies & scheduled maintenance on equipment.
- Entered and updated sensitive customer information during check-ins and room changes.
- Manage room inventory availability.
- Managed reimbursements, solved payment issues, reconciled & balanced cash drawers at the end of every shift.
- Took care of the monthly tax-exempted forms & credit card authorization forms.
- Created, altered, & cancelled reservations.
- Worked with the maintenance department to correct any issues in rooms & public areas.
Education
High School Diploma -
Seaman High School
Topeka, KS05.2020
Skills
- Leadership and supervision
- Planning and scheduling
- Cost-reduction methods
- Building Maintenance
- Performance Assessments
- Operations Oversight
- Service contracts management
- Team Leadership
- Project Management
Timeline
Facility Manager
ISS Facility Services
01.2024 - Current
Assistant Facility Manager
ISS Facility Services
01.2023 - 01.2024
GMP Cleaning Manager
ISS Facility Services
01.2022 - 01.2023
Front Desk Manager
Spring Hill Suites
01.2021 - 01.2022
High School Diploma -
Seaman High School