Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Lopez

Oceanside,CA

Summary

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 45 pounds. Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements. Reliable and upbeat team member who is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Store Worker

MCCS
11.2022 - Current
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Used scanners to quickly locate and track items in warehouse.
  • Operated pallet jacks to safely transport goods from warehouse to shipping area.
  • Kept tidy and organized warehouse to comply with cleanliness standards.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Organized warehouse shelves and racks to maximize space utilization.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Stocked shelves to match planogram images and instructions.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.

Inventory Associate

Henry County School District
09.2021 - 10.2022
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Maintained inventory count, tracked usage, and documented variances.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Managed inventory storage in clean and organized fashion.
  • Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Assistant Store Manager/ Key Holder

Lane Bryant
09.2012 - 08.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Developed strategy to increase sales and drive profits.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Volunteer

11th Marine Expeditionary Unit
08.2018 - 04.2020
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Led group discussions and activities to meet different community needs.
  • Facilitated community outreach to expand participation and support.
  • Approached issues proactively to best meet current and future community needs.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.

Education

Associates - Psychology

Palomar College
San Marcos, CA
06.2007

Diploma -

La Costa Canyon High School
Encinitas, CA
06.2006

Skills

  • Product Identification
  • Order Picking and Processing
  • Special Assignments
  • Picking and Processing
  • Proper Storage Procedures
  • Storage Organization
  • Merchandise Restocking
  • Shelf Facing and Blocking
  • Merchandise Stocking and Tracking
  • Inventory Monitoring
  • Product Merchandising
  • Hospitality and Accommodation
  • Efficient Service
  • Merchandising and Promotions
  • Customer Needs Assessments
  • Guest Relations
  • Cleaning Techniques
  • Product Location
  • End Cap Placement
  • Customer Service
  • Critical Thinking
  • Customer Buying Habits
  • Building Customer Loyalty
  • Ability to Lift 40 Pounds
  • Cash Register Operation
  • Credit Card Transaction Processing
  • Pallet Jack Operation
  • Social Perception
  • Rewards Programs
  • Rotation Procedures
  • Team Management
  • Payment Processing
  • Fraud Detection
  • Cashier Training
  • Customer Transactions
  • Credits and Refunds
  • Merchandising and Display
  • Dressing Room Assistance
  • Adaptable and Flexible
  • Work Task Prioritization
  • Safety and Cleanliness Standards
  • Returns and Exchanges
  • Exceeding Customer Expectations

Timeline

Store Worker

MCCS
11.2022 - Current

Inventory Associate

Henry County School District
09.2021 - 10.2022

Volunteer

11th Marine Expeditionary Unit
08.2018 - 04.2020

Assistant Store Manager/ Key Holder

Lane Bryant
09.2012 - 08.2014

Associates - Psychology

Palomar College

Diploma -

La Costa Canyon High School
Rachel Lopez