Rachel Lopez
Indianapolis,IN
Summary
Energetic restaurant professional effective at handling high workloads in fast-paced environments. Satisfy customers and bring in repeat business by working well with front- and back-of-house teams. Serves diverse needs with friendly, fast support.
Overview
3
3
years of professional experience
Work History
Person in Charge
Fogo De Chão
03.2024 - Current
- Increased customer satisfaction through consistent communication, timely updates, and effective problemsolving.
- Maintained supply inventory by checking stock to determine inventory level.
Server Trainer
Fogo De Chao
03.2022 - Current
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Busser
Fogo De Chão
01.2021 - 03.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Education
Bachelor of Science - Health Sciences
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2026
High School Diploma -
Crispus Attucks Medical Magnet High School
Indianapolis, IN06.2021
Skills
- Effective Time Management
- Menu Memorization
- Order Accuracy
- Team Member Training
- POS System proficiency
- Tableside Service
- Active Listening
- Customer Service
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
Timeline
Person in Charge
Fogo De Chão
03.2024 - Current
Server Trainer
Fogo De Chao
03.2022 - Current
Busser
Fogo De Chão
01.2021 - 03.2022
Bachelor of Science - Health Sciences
Indiana University - Purdue University Indianapolis
High School Diploma -
Crispus Attucks Medical Magnet High School
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