Rachel MacVean
Windsor,CO
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills. Highly effective and comfortable working with people at all levels in organization.
Overview
10
10
years of professional experience
Work History
Founder/Owner
Captain’s Clean Co
07.2022 - Current
- Founded and successfully operate a professional cleaning company.
- Profitable within first 4 months.
- Public representation for all company publicity, advertising, customer service, and social media.
- Operate and maintain company website.
- Serve as hiring manager, human resources coordinator, and direct manager; hiring and employing a professional cleaning team.
- Trained and motivated employees to perform daily business functions.
Critical Pediatric Medical Caretaker
Angels Of Care Pediatrics
09.2021 - Current
- Provide critical pediatric care for cystic fibrosis infant through program established by Colorado Caregiver Act.
- Administered medications and treatments as ordered by physician.
- Self-motivated, with a strong sense of personal responsibility.
Customer Consultant
Dora Grace Bridal
03.2019 - 05.2020
- Led brand management through social media marketing, public communications, and website development.
- Achieved leading sales record among consultants; exceeded monthly sales goals of over $15,000.
- Developed customer relations through professional communication, establishing trust and generating further sales.
- Performed administrative responsibilities including billing, scheduling appointments, managing email inquiries, and organizing logistics.
- Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
Non-Profit Ambassador, Vail Veterans Program
11.2013 - 12.2018
- Publicly represented and coordinated community awareness for nonprofit serving wounded veterans.
- Wrote articles, conducted interviews, spoke publicly, and fundraised.
- Organized and planned Vail Veterans Program public and private events.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Volunteer
Homes For Our Troops
05.2013 - 01.2018
- Assisted with special events, fundraising, and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Arts - Communication Studies, English
Colorado State University
Fort Collins05.2022
Skills
- Excellent Interpersonal Communication
- Planning and coordination
- Public relations
- Electronic media
- Advertising and marketing
- Creative and technical writing/editing
- Project management
- Cash Flow Optimization
- Persuasive Selling
- Volunteer writer, Wings for Warriors
Timeline
Founder/Owner
Captain’s Clean Co
07.2022 - Current
Critical Pediatric Medical Caretaker
Angels Of Care Pediatrics
09.2021 - Current
Customer Consultant
Dora Grace Bridal
03.2019 - 05.2020
Non-Profit Ambassador, Vail Veterans Program
11.2013 - 12.2018
Volunteer
Homes For Our Troops
05.2013 - 01.2018
Bachelor of Arts - Communication Studies, English
Colorado State University