RACHEL MADESON
Albion,ID
Summary
Human resources professional with substantial experience in driving organizational success through strategic HR initiatives. Demonstrates strong focus on team collaboration and consistently achieving results. Known for adaptability, reliability, and ability to manage diverse HR functions, including employee relations and performance management.
Overview
15
15
years of professional experience
Work History
Human Resources Business Partner- Regional
McCain Foods
01.2022 - Current
- Advised on strategic workforce planning and organizational design to optimize workforce capabilities and align long-term business objectives, to ensure cost-effectiveness. Supported restructuring across NA Agriculture and hourly staff optimization and utilization.
- Led and executed complex internal and union-related investigations, ensuring fair, compliant, and timely resolution.
- Negotiated various grievances to ensure resolutions favorable to the organization.
- Analyzed employee feedback data to drive changes in workplace practices, and boost retention rates.
- Mentored frontline leaders in building annual engagement and retention plans. Engagement showed a steady year-over-year increase and reduced hourly manufacturing turnover by 5%, from an already below-industry-standard benchmark.
- Managed a team of six HR professionals, promoting high performance and professional development.
- Lead end-to-end talent lifecycle initiatives, improving productivity and engagement through targeted onboarding, development, and succession planning.
- Advise and counsel management and employees to ensure consistent application and interpretation of company policies, programs, procedures, practices, and applicable laws and regulations.
- Counsel managers and employees on all performance related issues, including talent development, succession planning, performance management, and terminations.
- Negotiated a 3- and 4-year contract with UFCW in two states, and maintained strong, positive labor relations.
- Manage and communicate changes within the organization, either developed at the site or through partnership with the Center of Excellence.
Human Resource Specialist
McCain Foods
10.2018 - 12.2021
- Managed short-term disability, FMLA, and employee leaves, ensuring strict adherence to company policies and regulatory guidelines.
- Coordinate HR functions for employees on location to include staffing and recruiting, benefits administration, employee relations, workers’ compensation, and payroll.
- Provided guidance to senior leadership regarding handling labor relations and employee interactions.
- Developed leadership training through cross-functional collaboration to understand and enhance employee engagement.
- Point of contact for employee relation issues, to ensure alignment with the company’s core values, vision, and culture.
- Maintained accurate and compliant personnel records for 500 employees using SuccessFactors, ServiceNow, and Kronos, ensuring data integrity and adherence to state laws.
- Led recruitment and retention efforts across the facility for all employee levels.
- Implemented Center of Excellence initiatives at the plant level, driving improvements in HR processes and policies.
Executive Legal Assistant
Waupaca County
01.2016 - 10.2018
- Managed the logistics of service of process, including publication, and coordinated appearances for detained defendants.
- Drafted and finalized a wide array of legal documents, including pleadings, orders, and service documents across CHIPS/TPR, Chapter 51, guardianship, and zoning cases.
- Streamlined financial operations by preparing and submitting invoices to the Finance Department and the Department of Health and Human Services.
- Fostered collaborative relationships with external partners to enhance coordination and case resolutions.
- Streamlined document management processes to improve retrieval times and organization.
Human Resources Generalist
Nutri-Pak Inc.
12.2013 - 06.2015
- Implemented an employee records management system and managed all attendance and leave records.
- Developed a standard for customer interaction excellence across three companies, proactively managing inquiries and issues to achieve high levels of satisfaction and retention.
- Assisted the President in overseeing contract manufacturing projects and preparing the team for upcoming changes.
- Demonstrated proficiency in managing multiple QuickBooks programs concurrently.
- Provided guidance to senior leadership regarding employee interactions and conflict resolution.
- Developed and implemented HR policies to enhance employee engagement and compliance.
Branch Manager
QPS Employment Group
03.2011 - 12.2013
- Optimized the hiring processes, improving timelines through enhanced interview and testing practices.
- Developed client relationships by monitoring service quality and understanding customer culture.
- Lead a team of five across two locations, driving enhancements in performance metrics through coaching and clear KPIs.
- Facilitated training programs to improve employee retention and productivity.
- Fostered cohesive inter-branch communication and collaboration, optimizing resource allocation and operational efficiencies.
- Led recruitment and training initiatives to enhance team performance and service quality.
- Monitored financial performance, preparing reports for senior management to inform decision-making.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
Bachelor of Arts - Small Business Management
University of Phoenix
04.2011
Associate of Arts - Business Communication
University of Phoenix
01.2010
Skills
- Strategic workforce planning
- Organizational design
- Internal investigations
- Labor relations negotiation
- Performance management
- Succession planning
- Change management communication
Timeline
Human Resources Business Partner- Regional
McCain Foods
01.2022 - Current
Human Resource Specialist
McCain Foods
10.2018 - 12.2021
Executive Legal Assistant
Waupaca County
01.2016 - 10.2018
Human Resources Generalist
Nutri-Pak Inc.
12.2013 - 06.2015
Branch Manager
QPS Employment Group
03.2011 - 12.2013
Bachelor of Arts - Small Business Management
University of Phoenix
Associate of Arts - Business Communication
University of Phoenix