RACHEL MAJOR
Tecumseh,MI
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2027
2027
years of professional experience
Work History
Life Enrichment Assistant
Cambrian Assisted Living
10.2023 - Current
- Activity Facilitation: Running group classes in regards to arts and crafts, music, trivia, and light exercise and yoga.
- One on One visitation for hospice patients in Memory Care/Dementia Unit and anyone with limited ambulation to Living Quarters.
- Resident Engagement: Visiting residents in their rooms to encourage them to attend activities and helping them transition to the event space.
Self Employed
CENA
10.2018 - 10.2023
- Assisted with Ambulation and Transportation from Home to Hospital Appointments.
- Assisted with Activities of Daily Living (ADLs) like bathing and dressing, managing housekeeping, preparing meals, and providing essential companionship.
- Allocated and dispensed daily maintainence medications as directed.
CitiMortgage
Ann Arbor, USA
03.2001 - 09.2018
- Manage appointments, calendar scheduling, conference room reservations, travel arrangements, expenses and human resource coordination for the Ann Arbor Site Directors and all Operations Underwriters.
- Collect and prepare confidential Human Resource data for reporting salary and time off requests into payroll system regarding timekeeping.
- Collaborate all areas of the Operations groups for move coordination projects beginning from Business & Technology meetings and updates through employee profile set up and execution.
- Create and update Organizational Charts for the entire Operations division.
- Prepare invoices for payment of services delivered to the company for 3rd party vendor sources.
- Create minutes and agendas for various committees as well as ad hoc meetings as requested by management.
- Prepare communications and memorandums for entire Operations site.
- Completed credit quality and collateral analysis of closed loans to documented guidelines to approve loan for sale to private investors.
Collection Agent
L.J. Ross & Associates
Ann Arbor, Michigan
11.1999 - 03.2001
- Coordinated collection of past due invoices from customers.
- Contacted customers that issued checks with insufficient funds to recover payment for goods and/or services rendered.
- Contacted parent company or vendor regarding monthly collection updates.
Administrative Assistant I, Operations
The Title Office, Inc.
Jackson, Michigan
- Directed customer inquiries to appropriate department personnel.
- Coordinated and scheduled meetings, including room reservations and technical setup, for seamless execution.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Contacted Mortgage customers and vendors to collect documentation for loan processing and closings.
Education
Some College (No Degree) - Social Work
Central Michigan University
Mount Pleasant, MISkills
- Verbal communication
- Troubleshooting
- Microsoft Word
- Collaboration
- Team management
- Excellent communication
- Active listening
- Customer service
- Multitasking Abilities
- Teamwork and collaboration
- Remote office availability
Timeline
Life Enrichment Assistant
Cambrian Assisted Living
10.2023 - Current
Self Employed
CENA
10.2018 - 10.2023
CitiMortgage
03.2001 - 09.2018
Collection Agent
L.J. Ross & Associates
11.1999 - 03.2001
Administrative Assistant I, Operations
The Title Office, Inc.
Some College (No Degree) - Social Work
Central Michigan University