Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Malkewitz

Sandwich,IL

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. I take great pride in my work, & I truly enjoy making a positive difference.

Overview

7
7
years of professional experience

Work History

Server

Star 34 Cafe
Sandwich, IL
02.2024 - 10.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Managed cash + credit card payments.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Checked food before serving it to customers.

Server

Longhorn Steakhouse
Waterloo, Iowa
02.2021 - 10.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.

Bartender

Lyon’s Tap
Clinton, Iowa
01.2018 - 03.2021
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.

Education

High School Diploma -

Northeast High School
Goose Lake, IA
05-2009

Bachelor of Arts - Theater

University of Northern Iowa
Cedar Falls, IA

Skills

  • Team member support
  • Food inspection
  • Daily specials memorization
  • Task prioritization
  • Table bussing
  • Food delivery
  • Allergy awareness
  • Dish preparation
  • Calm demeanor
  • Safe food handling
  • Liquor, wine, and food service
  • Strong work ethic

Timeline

Server

Star 34 Cafe
02.2024 - 10.2024

Server

Longhorn Steakhouse
02.2021 - 10.2023

Bartender

Lyon’s Tap
01.2018 - 03.2021

High School Diploma -

Northeast High School

Bachelor of Arts - Theater

University of Northern Iowa

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Rachel Malkewitz