Rachel Mallory
N. Prince George
Summary
Efficient office assistant with several years of experience answering and transferring high-volume calls as well as in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
2
2
years of professional experience
Work History
Office Assistant
The Springs Ministries
Gladwin
05.2025 - 08.2025
- Managed incoming calls and directed inquiries to appropriate staff members.
- Completed day-to-day duties accurately and efficiently.
- Prepared documents and materials for various ministry events and activities.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained a clean and welcoming office environment for visitors and staff.
- Communicated effectively with team members to ensure smooth daily operations.
Retail Sales Associate
Hobby Lobby
Chester
06.2023 - 08.2025
- Assisted customers in selecting craft supplies and home decor items.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Processed customer transactions accurately at the cash register.
- Maintained inventory levels by restocking shelves and managing stockroom supplies.
- Provided product knowledge and recommendations to help customers make informed choices.
- Collaborated with team members to ensure smooth daily operations and customer service.
- Recommended, selected and located merchandise based on customer desires.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Processed returned merchandise according to company policies.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Education
Bachelor of Science - Counseling Psychology
Liberty University
Lynchburg, VA05-2026
Skills
- Effective communication
- Customer service
- Inventory management
- Project management
- Data entry
- Event coordination
- Team collaboration
- Conflict resolution
- Positive attitude
- Scheduling meetings
- Mail sorting and distribution
- Relationship building
- Event preparation
- Excel spreadsheets
- Filing systems knowledge
- Social media and promotions
- Calendar management
- File organization
Affiliations
- I enjoy time with family and friends as well as hobbies such as archery, reading, dancing, and kayaking. I also enjoy going to sporting events with my family.
Accomplishments
- CPR and First Aid
- Osha
References
References available upon request.
Timeline
Office Assistant
The Springs Ministries
05.2025 - 08.2025
Retail Sales Associate
Hobby Lobby
06.2023 - 08.2025
Bachelor of Science - Counseling Psychology
Liberty University
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