Summary
Overview
Work History
Work Availability
Education
Skills
Rachel L.  Malpasso

Rachel L. Malpasso

Financial Professional
Newport News, Virginia
Life begins at the end of your comfort zone.
Neale Donald Walsch

Summary

Experienced Financial Professional with over 17 years of experience in research, accounts receivable, data entry, and payroll. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

17
17
years of professional experience

Work History

Consultant

R.M. Consulting, LLC
2014 - Current
  • Collaborate with companies such as Executive Search Research, Neighborhood Rescue of America, American Red Cross, YMCA, and others under non-disclosure agreements.
  • Manage 30+ employees, serving as coordinator for international operations, analyzing 2,000+ clients at any given time through account reconciliation, financial analysis, accounts receivable, accounts payable, reporting, budgeting, billing, collections, bookkeeping, hiring, onboarding, time and attendance, and data entry.

Financial Manager

My Vinyasa Practice, LLC
2018 - 2021
  • Expedited accounts payable/ receivable, bookkeeping, payroll, bank reconciliation of all corporate accounts, preparation of financial reports, and payment plans for past due accounts.
  • Established and maintained Human Resource-related functions, created and developed the employee handbook to include all company standard operating procedures, employee files, reflecting salaries, time and attendance, benefits, PTO, reimbursements, deductions, W-2, I-9, W-4, W-9, 1099-NEC, fw8ben, etc.
  • Executed state registration for all remote workers, and ensured quarterly payment for withholding tax and unemployment insurance.

Student Services Coordinator

ECPI University
2018 - 2018
  • Processed incoming payments in compliance with financial policies and procedures, prepared, and executed high volume daily bank deposits.
  • Accelerated months of backlogged work, research discrepancies and misapplied payments, recovering $85K in past due payments within 6 months by achieving payment plans that were accessible to students while reducing outstanding company debt.
  • Resolved customer concerns, complaints, and inquiries using exceptional problem solving skills for approximately 750 students in 9 health science programs.

Research Assistant

McDowell Group
2014 - 2015
  • Completed remote literature reviews, data analysis, and written reports.
  • Analyzed the Matanuska Health Foundation hotspots and emergency room data focusing on behavioral health visits.
  • Compiled and analyzed worldwide data showing successful models in rural locations.
  • Surveyed community members about Pebble Mine.

Research Assistant

Walden University
2014 - 2014
  • Served as the only M.S. level member in the group as all others are PhD students or faculty.
  • Conducted research on and investigated social change and LGBT issues within the student population.
  • Performed regular data entry tasks and utilized SPSS for statistical analysis.

Accounting Assistant

Tailwind Corporation
2012 - 2014
  • Computed a variety of bookkeeping forms in Excel and Quickbooks to include, but not limited to the following: daily sales reconciliation, employee tips, timekeeping, inventory, payroll, accounts receivable, accounts payable, daily tills and banks.
  • Handled the processing, distribution, accuracy verification and maintenance of invoices, interfacing extensively with a network of vendors and suppliers.
  • Promoted from a Server to perform Accounting for The Hangar on the Wharf, Twisted Fish Company, Alaska Fish and Chips Company at The Flight Deck, Pizzeria Roma, and the catering department.

Flight Attendant

AirTran Airways
2009 - 2012
  • Ensured aircraft security for comfort and safety of passengers and crew on both Boeing 717 and 737 airplanes while remaining compliant with Federal Aviation Administration regulations, handled emergency situations, and guaranteed special assistance to all passengers as needed.
  • Implemented instruction from the flight deck, provided exemplary customer service, and interacted with a variety of people from a broad range of cultures.
  • Qualified as a Lead Flight Attendant

Spanish Teacher

East Paulding Middle School
2008 - 2009
  • Taught two Spanish culture and connections courses and four Spanish I courses while working with children during many developmental stages.
  • Maintained control of and accounted for whereabouts and safety of children and youth ranging in age from 11 to 15 years, in grades 6-8, during classroom instruction.
  • Coached football and basketball cheerleading.
  • Created a mentoring group for girls called Jr. Ladies of East, which provided a safe, happy and nurturing community for youth through high-quality educational and recreational programs.

Office Manager

Windsor Handcrafted Cabinetry
2006 - 2008
  • Entered necessary data to process and generate payroll checks, invoices, purchase orders, subcontractor and vendor payments within Quickbooks.
  • Maintained accurate and confidential records of new hires and terminations for government compliance including employee paperwork, background checks, E-verify, I-9, W-4, W-2, etc. for 25+ employees.
  • Built a strong rapport with customers, vendors, employees, and outside accountant.

Bilingual (Spanish) Tax Preparer

Jackson Hewitt Tax Service Inc
2004 - 2006
  • Prepared simple to complex federal and state tax preparation for individuals and businesses.
  • Assisted clients in gathering all the necessary paperwork for the client interview, provided IRS audit support, and verified strict confidentiality at all times.
  • Ensured the proper credits, deductions, and tax liabilities were applied to tax returns, according to Publication 17 Federal Tax Code.
  • Rookie of the Year, 2006.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

Master of Science - Psychology, Program Evaluation And Research

Walden University
2010 - 2013

Bachelor of Arts - Spanish

The University Of Georgia
2001 - 2005

Skills

Accounts receivableundefined
Rachel L. MalpassoFinancial Professional