Rachel Markworth

• Successfully managed and executed three major business events, demonstrating exceptional communication and organizational skills that played pivotal roles in facilitating effective multi-team collaboration.
• Employed program/project management tools such as Jira, Rally, Excel, and Confluence to streamline development projects and efficiently manage daily, weekly, and long-term team goals and objectives.
• Revamped and initiated multiple process improvements which allowed my team to work with less resources and an increased workload. Resulted in time saves and improved documentation around processes, procedures, and audit controls.
• Created or updated process documents, project documentation and planning, customer-facing websites and training resources, and automated workflows that resulted in increased audit success, less customer questions and confusions and increased time-saves.
• Identified process-related risks and collaborated with partnering teams and colleagues to devise strategies to assess and implement solutions across our sphere, enhancing my team's overall risk management approach.

• Revamped curriculum for volunteer members of the Office to modernize their training and put it in compliance of current laws, policies, and a federal mandate as a member of Advanced Officer Training (AOT) Unit.
• Aided in developing, implementing, and facilitating yearly mandatory training for over 700 personnel.
• Coordinated a grant between the State of Arizona and MCSO for receiving and implementing Narcan Nasal spray to all peace officer personnel and more for opioid problem in county; created Office policy and training course for deployment to Officers.

Commendations and Certificates received:

• MCSO General Instructor Certification on May 21st, 2017
• MCSO Unit Citation from Sheriff Penzone as part of AOT Unit for “Outstanding Performance & Teamwork” on May 18th, 2018