Rachel Martin
San Francisco,CA
Summary
Licensed Phlebotomist well versed in venipuncture, capillary puncture and easing patient anxieties while hitting veins on the first attempt. Detail-oriented and committed to maintaining highest quality control and patient care standards. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomy Practical Training
Contra Costa Community Outreach Clinic and Laboratory
10.2023 - 11.2023
- Greeted/identified patients; Labeled tubes; Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles; Assembled tourniquets, needles, and blood collection devices to prepare work trays
Medical Assisting Externship
Bay Area Foot Care
10.2023 - 11.2023
- Greeted/Roomed patients; Performed vitals; Educated patients on after care; Observed procedures; Prepped for next day schedules; Stocked/Cleaned exam rooms; Assisted patient positioning; Performed injections; Knowledge of workers compensation; Transported patients to vehicle after procedures; Verified insurance; Covid testing; Set up trays; Wound care; Diabetic foot care; Prepped in office procedures
Front Desk Receptionist
Athens Chiropractic
12.2022 - 04.2023
- Controlled the flow of traffic in and out of the office; Setting appointments for existing and new patients; Used a card based filing system that requires strong alphabetizing skills; Answered multiple phone calls at a time; Processed payments for check out and helping patients understand insurance benefits; Opened/closed processes for shift change.
Assistant Manager
Dollar General
05.2021 - 02.2022
- Created a weekly schedule; Strategized flow of freight on to the sales floor; Completed weekly performance data tracking sheets and other office paperwork; Assisted in recruiting, hiring, training, and coaching to develop top work employees; Assisted store manager with daily operations of the store and assumed responsibility for the store in absence of manager; Responsible for all customer relations issues or employee questions and concerns.
Caregiver
Caring Hearts Companions
04.2018 - 03.2020
- Responsible for the daily living tasks such as feeding, changing of diaper/clothes, bathing for special needs client; Provided transportation for client to or from workshop and doctors’ appointments; Medicine reminders; Cleaning of clients area in the home.
Key Holder
Dollar General
04.2016 - 10.2017
- Demonstrated customer service, multitasking, and time management skills on a daily basis; Held responsible for customer complaints, returns, and system errors on registers.
Education
Medical Assisting with Phlebotomy Certificate EKG/ECG Technician Certificate -
Contra Costa Medical Career College
Antioch, CA11.2023
High School Diploma -
North Western High School
Rock Hill, SC07.2012
Skills
- BLS certified/First Aid training
- HIPAA/OSHA guidelines
- Knowledge of EHR/EMR
- CPT, ICD-10, HCPCS coding
- Insurance terminology: HMO/PPO & government programs
- Vitals
- Dermal/venipuncture
- Medical charting/records
- Medical terminology
- Injections (IM, ID, SC)
- Urinalysis
- Snellen charts
- Minor office surgery/medical asepsis
- Sterilization (autoclave)
- Pap tray set-up
- Knowledge of glucometers
- Pediatric exams (head circumference, height/weight, length)
- CLIA waived testing
- Basic ambulatory instructions
- Wound care/bandaging
- Infection control measures
- Evacuation collection tubes, additives, and order of draw
- Routine venipuncture procedure with WIS, ETS, and syringe methods
- Needles, needle safety, and needle adapters
Relevant Experience
- 10/23/23, 11/23/23, Bay Area Foot Care, Concord, CA, Medical Assisting Externship, Greeted/Roomed patients, Performed vitals, Educated patients on after care, Observed procedures, Prepped for next day schedules, Stocked/Cleaned exam rooms, Assisted patient positioning, Performed injections, Knowledge of workers compensation, Transported patients to vehicle after procedures, Verified insurance, Covid testing, Set up trays, Wound care, Diabetic foot care, Prepped in office procedures
- 11/23/23, 11/23/23, Contra Costa Community Outreach Clinic and Laboratory, Antioch, CA, Phlebotomy Practical Training, Greeted/identified patients, Labeled tubes, Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles, Assembled tourniquets, needles, and blood collection devices to prepare work trays
Certification
- Phlebotomy CPT 1 [CPT-02381115], [National Healthcare Association] - [Expires 12/27/2025]
- Certified Medical Assitant, [National Healthcare Association]
- Certified Medical Billing and Coding Specialist , [National Healthcare Association]
References
References
Mindi Guarino, CMA
Director of Career Services
Contra Costa Medical Career College
(925) 757-2900
Mindi@ccmcc.edu
Shelby Henriques, CCMA
Medical Instructor Career Services Coordinator
Contra Costa Medical Career College
(925) 757-2900
shelby@ccmcc.edu
Dawn Afflerbach
Career Services Coordinator
Contra Costa Medical Career College
(925) 757-2900
Dawn@ccmcc.edu
Bob Bravo
Phlebotomy and EKG Instructor
Contra Costa Medical Career College
(925) 757-2900
bob@ccmcc.edu
Timeline
Phlebotomy Practical Training
Contra Costa Community Outreach Clinic and Laboratory
10.2023 - 11.2023
Medical Assisting Externship
Bay Area Foot Care
10.2023 - 11.2023
Front Desk Receptionist
Athens Chiropractic
12.2022 - 04.2023
Assistant Manager
Dollar General
05.2021 - 02.2022
Caregiver
Caring Hearts Companions
04.2018 - 03.2020
Key Holder
Dollar General
04.2016 - 10.2017
Medical Assisting with Phlebotomy Certificate EKG/ECG Technician Certificate -
Contra Costa Medical Career College
High School Diploma -
North Western High School
- Phlebotomy CPT 1 [CPT-02381115], [National Healthcare Association] - [Expires 12/27/2025]
- Certified Medical Assitant, [National Healthcare Association]
- Certified Medical Billing and Coding Specialist , [National Healthcare Association]
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