Professional Sales Executive with 15 years of expertise in maintaining superb customer care while attending to a high volume of calls. Talented in conducting sales outreach activities according to established objectives. Driven to maximize daily efforts to achieve call volume and talk time requirements.
Well versed in many Fields from Casino Table Games Black Jack Dealer- Floor Supervisor to Burlington Coat Factory Customer Service Manger & Accounting & Retail Co-Manger for Deb Shops, Food & Beverage Hostess, Server BarTender Sever Trainer to Tele-marketing, Coach, Mentor, Team Lead, Quality Assurance, Scheduling, Taking Payments, Seo Facebook Ads, Reputation Management, Lead generator, SDR,Cold Calling B2B.
POS systems & CRM many varieties, Solar Sales,
Cashier
Government NonProfit -DoorDash Project Dash
I was the first point of contact for the clients of Project Dash it was new program to help get food to the doorsteps of those who use Food Pantry's .
I would research online the different nonprofits nationwide and find out who the ceo or the owner was and send out an email to explain PD then give then a call and explain over the phone how it works and get them to the next webinar.
I added a total of 5.300 new Leads with my time with Project Dash into hubspot and over 300 Sales.
And had made many Newspapers and tv-news all across the usa and even into Canada.
Project Dash
I would take incoming calls from Client's who was looking to get Century Link Internet or Direct Tv, AT&T, Vivint Smart Home Security Hughes Net, ADT
I was would actively listen and discover the best options that best suites them!
And gives the best value
I am able to build Trust and understand the clients needs with ease. Develop and sustain relationships with existing customer base, building rapport as a personable and trusted Customer Service Representative/Sales
I sold Vivint Home Security and helped the client turn there home into a Safe and secure Smart Home!
Prepared customized quotes and answered inquiries regarding products and services and then closed the deal took any payments if needed and scheduled for install.
Recognized as high performer in consistently completing Goals Asked to give my Sales skills and rebuttals techniques on how I was so Successful in Vivint Home Security in Team Meetings/Training's
Successfully met all requirements such as AHT CPH and other metrics Addressed customer concerns immediately and promptly resolved issues to boost client satisfaction.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Persuasive selling & Upselling expertise.
Inbound and Outbound Calling
Technologically savvy
Problem-solving abilities
Sales closing • Negotiation Tactics • Customer retention abilities
Product and service knowledge & Customer needs!