Rachel Mason
Hood River,OR
Summary
Skilled in guest services, prepared for customer-facing roles. Strong focus on team collaboration and achieving results. Skilled in communication, problem-solving, and maintaining a positive atmosphere. Reliable and adaptable to changing needs.
Overview
1
1
year of professional experience
Work History
Team Member
Mount Hood Meadows
12.2023 - Current
- Reset areas between guests by restocking low items and wiping down surfaces.
- Helped guests when in need of assistance.
- Supported overall team goals by assisting other staff members during peak hours as needed.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience.
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
- Completed opening and closing duties promptly, allowing the restaurant to begin serving customers on time each day.
- Utilized POS system to receive and process food and beverage orders.
Team Member
Freshies Bagels And Juice
06.2023 - 10.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences and busy periods.
- Operated register to process payments and collect cash payments.
- Developed strong cooperative relationships with coworkers and managers.
- Helped meet changing demands by recommending improvements to systems or procedures.
Education
High School Diploma -
Hood River Valley High School
Hood River, OR06-2023
Associate of General Studies - General Studies
Columbia Gorge Community College
Hood River, OR06-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Cleaning
Timeline
Team Member
Mount Hood Meadows
12.2023 - Current
Team Member
Freshies Bagels And Juice
06.2023 - 10.2024
High School Diploma -
Hood River Valley High School
Associate of General Studies - General Studies
Columbia Gorge Community College
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