Rachel Mata

● Perform coronal polishing, fluoride treatments, and oral hygiene instruction to support preventative care.

● Take alginate impressions and fabricate temporary crowns for restorative and prosthetic procedures.

● Provide chairside assistance during restorative procedures, including crowns, bridges, and composite fillings.

● Set up trays and prepare operatories for a wide range of general and specialty procedures.

● Take and process dental radiographs (X-rays) in accordance with safety protocols.

● Place and remove matrix bands during restorative treatments under dentist supervision.

● Maintain strict infection control and sterilization practices following CDC and OSHA guidelines.

● Understand and apply dental terminology and ensure legal compliance with HIPAA and clinical regulations.

● Support room turnover and assist with clinical flow throughout the day to maximize efficiency.

•Has assisted three general dentist and one specialist including endodontist. with a variety of procedures ranging from routine cleanings to complex surgeries.

• Prepared exam rooms and instruments for each procedure while maintaining a clean and sterile environment in compliance with infection control standards.

● Supported patients throughout their visit by explaining procedures, answering questions, and helping create a calm and comfortable experience.

● Collaborated with the front desk and clinical team to ensure smooth daily scheduling and timely patient flow.

● Stayed flexible and responsive in a fast-paced, multi-provider office, adapting to different working styles and needs across specialties.

• Directed front-of-house operations with a focus on optimizing guest flow, minimizing wait times, and maintaining exceptional hospitality standards.

● Resolved customer concerns diplomatically and effectively, contributing to a consistent positive guest experience in a fast-paced dining environment.

● Managed large party reservations and coordinated seating logistics in collaboration with management and service staff.

● Supported families and guests with special needs, ensuring accessibility and individualized service.

● Communicated dining protocols, promotional offerings, and estimated wait times with clarity and professionalism.

• Providing fast, accurate, and friendly customer service, preparing and serving food items to company standards, and maintaining a clean, safe, and sanitary work environment. Key duties include taking orders accurately, operating the cash register, cooking and packaging menu items, cleaning equipment and the restaurant, stocking supplies, and working collaboratively with other team members to meet restaurant goals.
• Assisting with calling out orders, taking orders at takeout. Assists guests with questions about the menu items. Multitasking at drive-through

Loading/unloading truck inventory

Fast-paced environment, tracking customer packages, information nventory check daily

Using scanner to read barcodes, troubleshooting problems/mistakes.

Manage returns of merchandise

Loading/unloading truck inventory