Rachel Mathis
Metairie,LA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
22
22
years of professional experience
Work History
Line Cook/Prep cook
Zea
06.2007 - 06.2025
- Prepared a variety of nutritious meals using fresh ingredients while adhering to dietary guidelines.
- Implemented advanced cooking techniques to enhance flavor profiles and presentation.
- Collaborated effectively with team members to streamline kitchen operations and improve service.
- Enforced kitchen safety protocols to maintain a clean and hazard-free environment.
- Managed inventory to ensure optimal stock levels and minimize waste.
Bartender
Rudy's Pub and Grub
09.2023 - 05.2025
- Created innovative craft cocktails that enhanced the dining experience and showcased mixology skills.
- Managed stock inventory efficiently to ensure optimal product availability and minimize waste.
- Provided exceptional customer service by addressing client needs and fostering a welcoming atmosphere.
- Processed payments accurately and efficiently, ensuring a seamless transaction experience for customers.
- Maintained cleanliness and organization of the bar area to meet health and safety standards.
Veterinary Assistant
Metairie Small Animal Hospital
05.2017 - 01.2019
- Provided compassionate animal care, ensuring the well-being and comfort of each animal under supervision.
- Maintained accurate and organized records to facilitate efficient tracking of animal health and treatments.
- Assisted in surgical procedures by preparing instruments and ensuring a sterile environment for optimal outcomes.
- Supported medical staff by performing basic medical assistance tasks and patient preparation for examinations.
- Engaged positively with clients to address their concerns and provide information regarding animal care and services.
Confectioner
Laura's candies
11.2010 - 04.2011
- Crafted innovative recipes that enhanced menu offerings and delighted customers.
- Executed intricate candy decoration techniques to elevate product presentation.
- Formulated new flavor profiles through extensive experimentation and taste testing.
- Mastered chocolate tempering methods to ensure consistency and quality in confectionery products.
- Oversaw inventory management processes to maintain optimal stock levels and minimize waste.
Retail Key Holder
Crabtree and Evelyn
12.2005 - 08.2007
- Facilitated staff training sessions to enhance team knowledge and improve overall performance.
- Managed inventory control processes to ensure optimal stock levels and minimize discrepancies.
- Executed visual merchandising strategies to effectively showcase products and enhance store appeal.
- Oversaw store operations management to streamline processes and improve efficiency across departments.
- Delivered customer service excellence by addressing inquiries and resolving issues to enhance client satisfaction.
- Implemented sales strategies to drive revenue growth and improve market competitiveness.
Retail Sales Associate
Petite Sophisticate/Casual Corner
10.2003 - 08.2005
- Managed cash handling procedures to ensure accuracy and integrity of financial transactions.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Implemented effective sales strategies that contributed to increased customer engagement and revenue growth.
- Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions.
- Created visually appealing merchandising displays that enhanced the shopping experience and promoted key products.
- Oversaw inventory management processes to maintain optimal stock levels and minimize loss.
Education
Certification - Culinary/Pastry
Delgado Community College
High School Diploma - undefined
Grace King Highschool
01.2002
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Customer service
- Reliable and trustworthy
- Clear and effective communication
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Written and verbal communication
- Cash handling and management
- Payment processing
- Strong multitasking
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Bartender
Rudy's Pub and Grub
09.2023 - 05.2025
Veterinary Assistant
Metairie Small Animal Hospital
05.2017 - 01.2019
Confectioner
Laura's candies
11.2010 - 04.2011
Line Cook/Prep cook
Zea
06.2007 - 06.2025
Retail Key Holder
Crabtree and Evelyn
12.2005 - 08.2007
Retail Sales Associate
Petite Sophisticate/Casual Corner
10.2003 - 08.2005
High School Diploma - undefined
Grace King Highschool
Certification - Culinary/Pastry
Delgado Community College
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