Open To Work
Rachel Matthews
Little Falls
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
27
27
years of professional experience
2002
2002
years of post-secondary education
Work History
Patient Care Technician/Medical Receptionist Supervisor
Little Falls Hospital
Little Falls
08.2023 - 10.2025
- Assisted nursing staff with patient care tasks and daily activities.
- Monitored vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient care areas.
- Blood sugars
- Answer phones
- Filing patient charts
- Answer patient call lights promptly
- Pass meals snacks diabetic snacks
- Collect patient specimens upon request
Resident Counselor
Rescue Mission of Utica
Utica
03.2023 - 09.2025
- Provided daily support to residents in managing life skills and personal challenges.
- Facilitated group discussions to encourage open communication among residents.
- Assisted residents in accessing community resources and essential services.
- Medication Supervision
- 1:1 watch with self harm residents
Patient Care Technician
Sunnyview Rehabilitation Hospital
Schenectady
06.1998 - 02.2018
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas and equipment.
Education
GED
Vergennes, VTSkills
- Patient monitoring
- Vital signs assessment
- Patient care coordination
- Medication supervision
- Specimen collection
- Customer service
- Healthcare regulations
- Team collaboration
- Communication skills
- Time management
- Attention to detail
- Crisis intervention
- Group facilitation
- Basic nursing care
- Compassionate care
- Patient services
- Patient positioning
- Restocking supplies
- Acute care
- Blood glucose testing
- Active listening
- Infection control standards
- Blood glucose monitoring
- Safety protocols
- Medical laboratory procedures
- Mobility assistance
- Body mechanics knowledge
- Monitoring patient conditions
- Bed preparation
- Vital signs monitoring
- Data collection
- Patient advocacy
- Emotional support
- Patient assistance
- Catheter care
- Professional bedside manner
- Feeding assistance
- CPR certification
- Patient observation
- ADL support
- Hospice and palliative care
- Patient hygiene management
- Vitals documentation
- Basic life support
- Emergency response
- Certified nursing assistant (CNA)
- Companionship and emotional support
- Heartsaver CPR AED
- Supply restocking
- Behavior redirection
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Part TimeSalary Range
$20/hr - $1000/hrTimeline
Patient Care Technician/Medical Receptionist Supervisor
Little Falls Hospital
08.2023 - 10.2025
Resident Counselor
Rescue Mission of Utica
03.2023 - 09.2025
Patient Care Technician
Sunnyview Rehabilitation Hospital
06.1998 - 02.2018
GED