Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Rachel McAdams

Centerville,UT

Summary

I am proven professional with a track record of success across diverse industries. Possessing a strong background in the medical field, consistently delivering exceptional results by leveraging expertise in ABA therapy, MA and CNA rolls. I thrive in a fast-paced environment and excel at collaborating with cross-functional teams to drive projects forward. I am seeking opportunity to apply my skills and contribute to the success of a dynamic organization.

Overview

1
1
Certification

Work History

RBT

ABS Kids
  • I worked as an RBT emplimenting ABA therapy programs for children age ranges from 2 years to 17 years.
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.

MOD/Supervisor

Swim School
  • I worked as an MOD/Supervisor at a swim school working with children age range from 4 months to 12 years old
  • My responsibilities consisted of organizing and booking classes, managing the swim instructors and making sure the shift runs smoothly, handling changes in schedules and helping with events, supervising instructors, conflict resolution with clients and staff, etc.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

MA

Cope Family Wellness Clinic
  • I worked in the medical field as an MA taking vitals, doing data entry, rooming patients and assisting the physician during appointments with injections/vaccines, patient care plans and all necessary tasks were needed for each individual patient and team member.
  • I developed strong organizational and communication skills through daily tasks assigned by the physician's.
  • I exercised my strong leadership capabilities by successfully motivating and inspiring my team.

CNA

Care Center
  • I also worked as a CNA at a care center emplimenting each residents care plan taking vitals and assisting the nurse with tasks.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Sales associate/client retention rep

Lifesculpt
05.2024 - Current
  • I currently work at a medical health spa that offers red-light therapy, Nu-face/Nu-body, Tempsure, weightloss injections etc.
  • I solve customer challenges by offering relevant products, solutions with scheduling issues of appointments, and all services offered.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engage with customers to build rapport and loyalty to the products we offer.
  • Assess customer needs and utilize suggestive selling techniques to provide the best results for each individual client.

Education

High school diploma -

American Fork High School
American Fork, UT
06.2011

Skills

  • Supervising Experience
  • Mentoring
  • Applied Behavior Analysis
  • Organizational Skills
  • Logistics
  • Microsoft Office
  • Typing
  • Customer service
  • Project implementation
  • Leadership
  • Marketing
  • Sales
  • Conflict management
  • Training & development
  • Recreational therapy
  • Medical terminology
  • Special education
  • Data analysis skills
  • Data management
  • Documentation review
  • Adult education
  • Databases
  • Production planning
  • Autism Experience
  • Developmental Disabilities Experience
  • Group Therapy
  • Production Management
  • Tutoring
  • Behavioral therapy
  • Computer skills
  • Communication skills
  • Medical documentation
  • Patient assessment
  • Behavioral health
  • Time management
  • Working with people with developmental disabilities

Certification

  • CPR Certification, 11/01/23, Present
  • Certified Behavioral Health Technician, 01/01/24, Present
  • RBT Certification, 01/01/24, Present
  • Driver's License

Assessments

  • Customer service, Proficient, 05/01/24
  • Administrative assistant/receptionist, Proficient, 11/01/23
  • Scheduling, Proficient, 05/01/24
  • Sales skills, Proficient, 05/01/24
  • Demonstrating empathy, Completed, 05/01/24
  • Verbal communication, Proficient, 07/01/24
  • Dental assisting skills, Proficient, 06/01/24
  • Work style: Reliability, Proficient, 10/01/23
  • Home health aide skills, Proficient, 05/01/24
  • Business math, Proficient, 05/01/24
  • Basic computer skills, Proficient, 11/01/23
  • Attention to detail, Proficient, 10/01/23
  • Medical terminology, Proficient, 10/01/23
  • Work style: Reliability, Proficient, 05/01/24
  • Medical receptionist skills, Proficient, 05/01/24
  • Customer focus & orientation, Proficient, 05/01/24
  • Protecting patient privacy, Proficient, 05/01/24

Timeline

Sales associate/client retention rep

Lifesculpt
05.2024 - Current

RBT

ABS Kids

MOD/Supervisor

Swim School

MA

Cope Family Wellness Clinic

CNA

Care Center

High school diploma -

American Fork High School

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