Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel McKenzie

Marine City,MI

Summary

A highly organized and motivated individual with strong time management and organizational skills, eager to apply them in various settings. Seeking an entry-level opportunity to develop skills while contributing to company success. A quick learner with an adaptable mindset, capable of thriving in new environments and applying knowledge effectively. Passionate about continuous learning and successfully embracing change.

Overview

5
5
years of professional experience

Work History

Sales Associate

Old Navy
New Baltimore, MI
09.2024 - Current
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Answered store and merchandise questions and led customers to wanted items.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Assisted customers with product selection, sizing and styling.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Cleaned shelves, counters and tables to maintain organized store.

WAITRESS/DISHWASHER

Gar's Lounge
Marine City, USA
04.2021 - 07.2023
  • Demonstrated excellent customer service skills while working in a fast-paced environment
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
  • Managed multiple tasks simultaneously while maintaining high quality standards of service
  • Processed accurate cash and credit card transactions
  • Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
  • Restocked condiments, silverware, and napkins throughout the shift as needed for optimal guest satisfaction
  • Thoroughly cleaned assigned station before end of shift including wiping down surfaces and stocking items as needed
  • Carried dirty plates and silverware to kitchen, expediting dishwashing process
  • Adhered to all established policies and procedures related to serving alcohol responsibly
  • Answered telephones to take reservations or to-go orders
  • Loaded dirty dishes, glasses, and silverware into dishwashers
  • Unloaded clean dishes from the dishwasher and place them in appropriate storage areas
  • Ensured that the dishwashing area and equipment are kept clean and organized
  • Properly disposed of food waste and trash
  • Performed routine maintenance and cleaning of the dishwasher and other equipment
  • Helped kitchen staff with various tasks as needed, such as peeling vegetables or unloading deliveries
  • Kept storage areas for dishes and utensils organized and accessible
  • Worked efficiently with other kitchen and restaurant staff to ensure smooth operations

CREW MEMBER

Dairy Queen
Marine City, USA
07.2020 - 03.2022
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
  • Coordinated with other crew members to complete assigned tasks quickly and effectively
  • Handled customer complaints in a professional and courteous manner
  • Completed all store opening and closing procedures
  • Memorized food and drink recipes to prepare orders with speed and accuracy
  • Restocked shelves with merchandise throughout shift
  • Prepared food items following established recipes and safety guidelines
  • Trained new employees regarding company policies and food preparation procedures
  • Organized and stored ingredients according to schematics and expiration dates
  • Washed and sanitized plates and utensils for continued use
  • Assisted in unloading stock from delivery trucks and stocking shelves accordingly
  • Prepared and served cold drinks, and frozen milk drinks and desserts, using drink-dispensing, milkshake, and frozen custard machines
  • Cleaned and sanitized store restroom areas and stalls
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary

Education

Associates of General Studies - General Studies

Macomb Community College
Warren, MI
12-2024

Skills

  • Teamwork and collaboration
  • Customer service skills
  • Adaptable and flexible
  • Reliable and responsible
  • Cleaning and organization
  • Multitasking abilities

Timeline

Sales Associate

Old Navy
09.2024 - Current

WAITRESS/DISHWASHER

Gar's Lounge
04.2021 - 07.2023

CREW MEMBER

Dairy Queen
07.2020 - 03.2022

Associates of General Studies - General Studies

Macomb Community College

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